Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Property Sharing

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2021

2020

2019

2021 - Update June 14, 2021

Updates

Product Update Blog Post

  • Fixed issue with sending images when switching to an SMS template on conversation view
  • Don't send the couldn't generate code email if phone is missing
  • Split segmented door codes by length even if there are danglers
  • Handled case where listing site exists by name
  • Changed owner configuration on properties to have a single change funnel for all operations
  • Changed Vrbo review feed to only include guest entered reviews
  • Fixed Stripe account raw toggle on legacy mode accounts
  • Fixed issue with link target on hosted overlapping links directly above
  • Clarified first payment options for booking.com
  • Fixed issue where QuickBooks sync was attempting to sync earlier payments
  • Fixed Ribbon view quick create link on last day of month
  • Required Vrbo channel tester to run for future dates
  • Included account id on more channels in list
  • Removed default red menu on Mountain Lodging template
  • Added spacing in property type on WordPress plugin amenities widget so words don't run together
  • Fixed misspelling on Property Amenities page
  • Upgraded icon fonts to FontAwesome to 4.7
  • Don't allow BDOORCODETABLE don't work in SMS/Air templates
  • Render BDOORCODELIST as * bullets in SMS/Air templates
  • Updated quote add notification to new alert format and send for Airbnb reservation requests
  • Added merge fields for contact and social links
  • Added default theme setting for email, form, agreement footer and form header
  • When copying forward seasons with surcharges, move forward date booking criteria as well
  • Stored booking Booked date in UTC and normalize for channel values and display in user time zone
  • Combined Booking Info tab edit with move screen into one primary booking Change/Move form
  • Don't allow non-booking ones expenses to be set to prededuct from owner
  • Added name for iCalFeed
  • Verified and removed inquriryspot instructions for FloridaRentals
  • Added charge categories and snapshots to PM
  • Renamed Use Global on property Channel Rules tab
  • Don't allow change guest (associate to new guest) function on Airbnb API bookings
  • Don't send secdep/payment reminders right after a payment failure
  • Blocked Air channel triggers from non-Airbnb bookings
  • Updated Ascent logo and link
  • Started sending webhooks for OAuth app disconnection
  • Handled negative amount after Airbnb cancel
  • Track owner on Expense for property expenses so that the balance updates when owner changes

Support Articles