Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2019 - Update Dec 2, 2019

Updates

  • Upgraded QuickBooks to use the newer Intuit connection methods
  • Moved Travel Insurance to RentalGuardian
  • Changed Travel Insurance rate to 7%
  • Changed RemoteLock connection to use better OwnerRez name
  • Fixed bug in PM reports where no data was being returned because of bad damage protection references
  • Added tax settings on Airbnb API and Channel Bridge pages to specify taxes on resolutions
  • Fixed photo delete where X button was too big
  • Added Delete All button on photos
  • Made photo delete fast
  • Fixed grace period for door lock integrations to handle multiple days of grace period
  • Fixed support doc for PM field codes
  • Allowed separate settings for rate adjustment on rent and surcharges on API Integrations and Channel Bridge
  • Moved Damage Protection to RentalGuardian
  • Added new Damage Protection coverage level of 5,000
  • For Airbnb API, added a warning call-out if BAVI (business/account verification) is required when selecting Super Strict
  • For Airbnb API, disallowed publishing if there is a pending photo push until that is complete
  • For Airbnb API, set min/max nights to the same as the property min/max nights (per night's still override)
  • For API integrations, trimmed white space on listing content descriptions

New support articles