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Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Bookings & Quotes



My Account


Email Template Library

Door Locks

Property Management


Listing Site Integration


Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration


Security Deposits



Dynamic Pricing Integrations

OwnerRez API

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help



Why Test?

Rate Testing

Calendar Testing

Change Log



Update Dec 2, 2019


  • Upgraded QuickBooks to use the newer Intuit connection methods
  • Moved Travel Insurance to RentalGuardian
  • Changed Travel Insurance rate to 7%
  • Changed RemoteLock connection to use better OwnerRez name
  • Fixed bug in PM reports where no data was being returned because of bad damage protection references
  • Added tax settings on Airbnb API and Channel Bridge pages to specify taxes on resolutions
  • Fixed photo delete where X button was too big
  • Added Delete All button on photos
  • Made photo delete fast
  • Fixed grace period for door lock integrations to handle multiple days of grace period
  • Fixed support doc for PM field codes
  • Allowed separate settings for rate adjustment on rent and surcharges on API Integrations and Channel Bridge
  • Moved Damage Protection to RentalGuardian
  • Added new Damage Protection coverage level of 5,000
  • For Airbnb API, added a warning call-out if BAVI (business/account verification) is required when selecting Super Strict
  • For Airbnb API, disallowed publishing if there is a pending photo push until that is complete
  • For Airbnb API, set min/max nights to the same as the property min/max nights (per night's still override)
  • For API integrations, trimmed white space on listing content descriptions

New support articles