Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

2020 - Update Feb 24, 2020

Updates

  • Updated tax settings to allow unique tax authority account/registration numbers per property
  • Updated tax settings to not show arrival or booked option if only one rate
  • Updated tax settings to validate all tax authority number fields if any of them are entered
  • Added "everything but" logic to listing site and property criteria on legal agreements
  • Added "everything but" logic to listing site and property criteria on auto-responders
  • Added "everything but" logic to property criteria on hosted websites
  • Added "everything but" logic to property criteria on widgets
  • Fixed filtering on lists to filter on applies, not mentions
  • Fixed issue with new PointCentral accounts
  • Fixed fix-up guest form to remove trailing statement about checks and custom methods
  • Fixed multi-month calendar to resize properly when scrolling months
  • Updated season minimum night rules to show through spot rates if spot rate minimum night rule is empty
  • Added guest email address to reviews export
  • Fixed Airbnb amenities to be case insensitive
  • Added lease field codes to support article about field codes
  • Updated create quote form to prefill with guest data if navigating from guest record
  • Update Google Fonts in hosted sites to not request fonts that are web safe by default
  • Update security deposits to have buttons for both release and collect
  • Updated lodging config rules to remove the default ones and set them on property only
  • Updated Booking.com API settings to remove the Use OwnerRez Taxes option
  • Fixed rate and availability push to use previous day to handle timezone issues
  • Updated Channel Bridge import to show reservation numbers in more cases
  • Updated Channel Bridge import to smartly merge booking with calendar import (iCal) feed
  • Fixed reset password for portal users
  • Updated VRBO inquiry email parsing to detect and not create inquiries for no-reply@ owner confirmations
  • Fixed booking change-time email alert to show correct check-out time
  • Updated reviews area to split guest versus host reviews to different tabs
  • Updated reviews area to show count indicator for host reviews that need to be written
  • Fixed email templates to show correct contact info from theme if email template has theme set
  • Fixed owner statement display to clarify "arrived on or before" instead of just before
  • Fixed payment guest form to not change non-US currencies when posting from one page to another

New support articles