Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2021 - Update August 16, 2021

Updates

  • Added friendly error message on Channel Bridge when trying to download by ORB
  • Added booking.com payment fee
  • Allowed changing pending date for booking.com bookings
  • Fixed rounding on cancellation policy long form
  • Fixed quote footer to use theme email address when no payment method configured
  • Tightened up lock error messages
  • Fixed issue deleting verified domain
  • Clarified verified domain message when already exists
  • Clarified channel max days in advance setting
  • Pulled example booking payment, secdep, cancellation policy merge field values from property
  • Implement or_ keys on hosted property search page
  • Fixed bcom not updating booking properly if property is disabled and a new one created
  • Fixed Air rez with "unknown" air cancellation policy
  • Added check to skip merge for no listing site bookings with charges/payments/refunds
  • Tightened up Airbnb tax setting
  • When changing availability calendar pages, scroll to top of list
  • Don't show disabled properties on Air tax area
  • Handled air reservation request + confirmation race
  • Remove card type check on refund
  • Added check for restrictions when testing Stripe accounts
  • Don't preempt Air quotes before booking them
  • Fixed Airbnb connection credentials reset when a different OwnerRez user attempts to connect
  • Added self service menu for Vrbo New Listing Discount
  • Fixed hosted site grid "Live" and "Test" links to use external link icons instead of magnifying glass
  • When turning on Damage Protection, redirect to batch update for future bookings