People matter more than Profits
Here at OwnerRez, we believe deeply in providing a quality product that focuses on customer success. As part of that, we have created a People-First* culture, and we believe in having honest transparent conversations with our team (ie. those that work here) and our customers. We believe in happiness more than a "growth at all costs" environment.
Forty hours or less per week. Healthy companies are built on healthy employees, and limits are recognized and respected. Rest, family and personal hobbies are an important part of team productivity and human happiness.
We don't keep track of how many days you've been sick or on vacation. You'll let us know when you're out, and we'll respect that. We measure employee success on outcomes, not the number of hours in a chair.
Our healthcare plan provides Cadillac coverage and is 100% paid for by OwnerRez. Same with dental, vision and disability. Use your hard-earned money for something else, not insurance.
You can't pay low-end wages when you have high-end expectations, and we expect great things from our team. Our pay scale is typically 15-20% above industry standards and is tailored to the individual, not the position.
Where you live or work isn't important. We assume everyone is remote by default, so communication and decision-making is done with shared tools. We have employees from California to Virginia.
While communication is important, context switching is toxic. Constant chatting, interruptions and long meetings are avoided. We strive for meaningful outcomes over distractions. (Based on Cal Newport's book Deep Work)
See what our customers are saying about OwnerRez
OwnerRez is the world's most powerful vacation rental management platform and the foundation that homeowners and PMs rely on.
Superb Customer Service
I cannot say enough about their customer service. Always quick to help and always goes beyond what is required....
Never been happier
The concierge service was just what I needed - they set up everything, and they're help email is always...
Keep up the good work and many thanks!
We recently refinanced one of our vacation rentals. It was very challenging because of the pandemic, but we were...
OwnerRez is great!!
Customer Service is unbeatable I discovered that we had accidentally signed up for 2 subscriptions and [SENSITIVE CONTENT HIDDEN]...
Their support team is responsive, precise and professional!
We just set up our new vacation rental www.mauilovevacation.com at OwnerRez and I can't say enough about my positive...
OwnerRez is super easy to use and the support team is quick to respond to my many of questions
OwnerRez is super easy to use and the support team is quick to respond to my many of questions....
OwnerRez saved my butt this past month.
OwnerRez saved my butt this past month. I had a burst appendix and was in the hospital for almost...
Definitely worth the investment!
I have recently started using OwnerRez for our vacation rental. While the setup does take time, they are with...
The Best EVER
OwnerRez allows me to manage properties from one platform with multiple listings. There's really no better alternative! Everything is...
Thanks again for taking the time to talk to me the other day. We've migrated all of our data...
Best experience ever!
Amazing! I can't say enough about my positive experience with OwnerRez. I've been in real estate (sales & property...
Best customer support ever!
My biggest business problem is, what's going on right now, today? The different screens I have at my fingertips...
Rated 5.0 out of 5 based on 125 reviews on Capterra Facebook GetApp and SoftwareAdvice