We love OwnerRez and highly recommend it. I almost don't want to tell our competition.
They think of everything and they seem to really know the user. There are lots of helpful videos and explanations for everything. We love all of the automatic settings too.
This isn't a con for us but I think it would be somewhat difficult if you were not tech-savvy to a certain degree. Luckily, OwnerRez will set up your listings if you need help.
By John K., Homeowner, 8 properties – written on Capterra
The experience has been excellent. I am very happy that I moved to OwnerRez.
I find OwnerRez to be very intuitive for me to use. After a couple weeks, I really felt like I could navigate and accomplish everything necessary to run my business. Reasons for Switching to OwnerRez: I was very un happy with Guesty. Clunky and non-intuitive for me.
I wish there was a unified mailbox so that I can see all messages in the same place. I also need better messaging integration and notifications with Vrbo communications.
By Bebe R., Homeowner, 1 property – written on Capterra
Exceptional!!!!! Would recommend it to everyone!!!
If you are considering learning and implementing this software do not hesitate even for a second. It was the best decision I made and never once regretted it. There are so many amazing features and benefits to this software. From having guests sign a lease that's automatically emailed to them to collecting payments automatically for VRBO to the direct booking website they build for you. The pros are endless. There is so much value here!!! Reasons for Choosing OwnerRez: The rental agreement!!!!
You have to be willing to spend the time to learn it. Take one feature and master it. Be patient. Once you set it all up it works so amazingly well. It saves so much time and is so worth it at the end.
We recommend OwnerRez to other vacation rental hosts who use multiple booking platforms.
It can grow with us a vacation rental business. We currently do not accept direct payments or have our own website, but we can expand to those when we are ready. We can post and coordinate multiple channels. We can share several calendars with our cleaners and maintenance contractors in an easy calendar format.
The initial setup is cumbersome. OwnerRez is a powerful software that must be set up correctly from the initial posting of your vacation rental. We decided to pay OwnerRez for additional support. We recommend that step for new users. It helped us to understand the full capabilities and scope of the software. The customer service is quick, responsive, and informative, and will work with you to get creative solutions. However, you cannot speak with someone on the phone. It must be done via email which is slower for quick questions.
By Caleb P., Homeowner, 1 property – written on Capterra
Incredible. I highly recommend.
It is so easy to use. Support team is so responsive and great to work with.
design could be enhanced. It is a little older design feel to it