I couldn't be happier. It's a great product with great customer support at a fair price. To me, this is a must-have as a vacation rental operator.
I have yet to find a feature that's "missing" from OwnerRez. Everyday it feels like I find a new feature and/or use for the software. It really does everything I need it to with other features that I didn't even know I'd want until I discovered and used them. Their customer service is absolutely wonderful. Every question asked is responded to quickly and in detail.
Reasons for Choosing OwnerRez: A recommendation from a...
I couldn't be happier. It's a great product with great customer support at a fair price. To me, this is a must-have as a vacation rental operator.
Pros
I have yet to find a feature that's "missing" from OwnerRez. Everyday it feels like I find a new feature and/or use for the software. It really does everything I need it to with other features that I didn't even know I'd want until I discovered and used them. Their customer service is absolutely wonderful. Every question asked is responded to quickly and in detail.
Reasons for Choosing OwnerRez: A recommendation from a friend who tried a bunch of options and said that appearances are deceiving and OwnerRez was the sleeper pick.
Cons
It's ugly. Truly this is a non-issue as a user, and one that shouldn't stop anyone from selecting OwnerRez to manage their vacation rentals. But the marketer in me knows that if this software was a little more aesthetically pleasing and intuitive, they'd secure more new users.
This is the only way to not only scale but to provide a GREAT guest experience and build your direct bookings. I strongly suggest the use of OR to everyone I interact with as my success is ties to it.
This is a Swiss Army knife, the most COMPLETE knife as it has everything one needs to excel in short term rentals all in 1 login.
This is the only way to not only scale but to provide a GREAT guest experience and build your direct bookings. I strongly suggest the use of OR to everyone I interact with as my success is ties to it.
Pros
This is a Swiss Army knife, the most COMPLETE knife as it has everything one needs to excel in short term rentals all in 1 login.
Cons
The UI is a little dated but if you are used to it not a big deal. Many newbies think it looks dated and don't look past the features to give it a chance. It has been around a WHILE, they know what users need and supply functionality over aesthetics.
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive...
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
Pros
As an owner with 4 high demand vacation rental properties, I want to shout out to [SENSITIVE CONTENT] and [SENSITIVE CONTENT]and their team for being so responsive to the many questions I have had since signing up in March 2022. They have been so helpful and professional. We love this software and it has made booking guests and responding with auto messages, so easy! We look forward to a long relationship with OwnerRez.
Reasons for Switching to OwnerRez: We ended a relationship with our property manager and needed software to manage our rentals on own.
OwnerRez support has been amazing--I've clogged their inbox many times while setting up and they not only get back to me lightening fast, but they look at my account and suggest other things I can do next.
Starting out I went with a very simple property management software to avoid overwhelm, but quickly outgrew the simplistic platform and wanted more robust features and functionality. OwnerRez has that in spades--but it's not complex, just robust and extremely thoughtful.
Reasons for Choosing OwnerRez: To be honest, I had that day to implement and I had a call with Hostaway and they blew...
OwnerRez support has been amazing--I've clogged their inbox many times while setting up and they not only get back to me lightening fast, but they look at my account and suggest other things I can do next.
Pros
Starting out I went with a very simple property management software to avoid overwhelm, but quickly outgrew the simplistic platform and wanted more robust features and functionality. OwnerRez has that in spades--but it's not complex, just robust and extremely thoughtful.
Reasons for Choosing OwnerRez: To be honest, I had that day to implement and I had a call with Hostaway and they blew off the call, so I signed up for OwnerRez and never looked back. Zero regrets.
Cons
Waiting for VRBO messaging integration but other than that, zero complaints.
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