Experience the difference of "Elite".

Getting Started

Core Concepts


Bookings & Quotes

Damage Protection

Data Management


Email Template Library



Hosted Websites


Listing Site Integration


My Account

Payment Processing

Privacy & Security


Property Management

Property Sharing



Renter Agreements




Security Deposits

Suppressed Email Addresses



Team Access

Technical Stuff

Travel Insurance

Verified Email Domains


WordPress Plugin

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge


OwnerRez APIs

Payment Processing


Change Log






2021 - Update December 13, 2021


  • New Contact Us page with new ticket form
  • Webhooks for OAuth Apps
  • Prefer first payment override on Booking.com if there's only one payment
  • Fixed regression on $0 statements ignoring paid by guest direct to owner amount
  • Prefer active properties when merging by token
  • Fixed Booking.com virtual cards with no expiration date are attempted
  • Make editor buttons work on blog editor
  • Hid widget URL generation option if hosted sites is disabled
  • Reduce flat tax calcs to amount of available tax
  • Remove notes and move tabs from bookings
  • Removed the word "dollar" from charges callout
  • For Vrbo tax date effectiveness, use previous tax applicability if it hasn't changed
  • On statement view that can't be deleted, still show the delete button but disabled
  • Set default commission when adding charge
  • Properly trigger update when changing air guest vs adult counting rule
  • Make tags button work on newly uploaded image
  • Delete Booking 'canceling instead' link broken
  • Change SMS Pricing to include 500 segments and be 1.5¢ (0.015) per extra
  • Add 29.4% commission
  • Improve the SMS Segment Calculator
  • Handled case where Airbnb room accessibility is removed
  • Fixed "cancel booking" notification defaults
  • Fixed rate calendar showing half day blocks around 'today' for booking window rules that are misleading
  • Fixed charge import incorrectly creates booking charges with property commission
  • Improve "cancel booking" form
  • Tested and released new WordPress plugin version with carousel video support
  • Implement Air enhanced availability response
  • Display errors that occur on pending form
  • Default to canceled by guest
  • Allow HTML in notes again
  • Fixed crash on bulk attribute to Vrbo
  • Fixed crash on API listing since query
  • Always show booking move button even if channel linked
  • Added new Damage Protection "Enhanced" products
  • Added a way to see and clean formatting for SMS message bodies
  • Stopped evaluating triggers against bookings more than 30 days in the past
  • Set Air taxable categories based on surcharges to be pushed
  • Convert inquiry area pages to new mobile-friendly design
  • Add other field types to the Excel import for Custom Fields and make them drop-down values in template
  • Discounts and Surcharges show Percentage of Rent as an option in the help text even though that's not available
  • UX improvements when adding/editing SMS Numbers
  • Normalize validation on guest form phone numbers
  • Update the reviews import to use the same 2-step property mapping logic that Channel Bridge import does
  • Custom field import/export improvements
  • Include booking number and dates for duplicate booking notifications
  • Added suppressed email address feature with self-service reactivation
  • Create Stripe host fees for keeping secdep
  • Update Statement Views to have more settings as it relates to the bottom area and other parts.
  • Fixed double click issue on identifier mapping save
  • Reviews import - allow skipping an unknown property

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