Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

2020 - Update June 1, 2020

Updates

  • Added some channel bridge enhancements:
    • Ignore completely empty rows on Bookings tab
    • Clarify that bookings in the file that exactly match other property and dates are double bookings
    • On overlapping dates error, show the relevant dates and guest name
    • Treat past VRBO bookings with UNKNOWN status as canceled
  • Formatted reviews widget count with thousands separator
  • Added CanadaStays booking only option to iCal import
  • Updated hosted sites display of 24 hour keypad widget to reference the guest vs the host
  • Added channel testing tool that runs quotes for API channels and matches to OwnerRez quotes (HomeAway, Airbnb, TripAdvisor)
  • Added option to calculate week/month rate range on rate table widget
  • Added option to configure settings on rate table widget for hosted website

Support Articles