Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

2020 - Update June 8, 2020

Updates

  • Added CRM > Airbnb Messages section to show inbound Airbnb message threads and allow responding to them
  • Don't push availability to Airbnb API for pending bookings until they are confirmed
  • Added extra gap blocks around calendar disconnected bookings on Airbnb API
  • Changed booking notifications to show portal user name on the notification email if they performed the action
  • Added support for per guest and per guest/night tax types
  • Added canceled bookings to merge type on Airbnb channel connection
  • Added option to filter Listing Quality Analyzer by channel type
  • Enhanced error detection and messaging on spot rate import
  • Fixed multi-sort on properties grid
  • Fixed hosted site property column display for single property sites
  • Showed owner columns on properties grid and in export if PM is enabled
  • Updated secdep release button text based on selected option
  • Added new HomeAway API amenities: EV Car Charger, Fire Pit, Enhanced Cleaning, Disinfection, gap periods based on required gap rules.
  • Added Airbnb house manual option
  • Showed owner on property Info tab if PM is turned on

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