Our Channel Management feature is extremely powerful and can greatly simplify your channel advertising. Learn how it works by reading our Channel Management Overview article. The most powerful part of our Channel Management is the API Integrations we have with certain channel partners.
However, each API Integrated channel has different sets of fields they support with lots of overlap between them. Even if they support the same field, there are differences in what the field means or how you are limited in using it.
One of the most common areas of confusion is with the property descriptions. Every API Integrated channel has different descriptions (Headline, Summary, Short Description) that they show and different limits on the size. Some require them to be used, others don't require them, and still others might ignore them entirely.
The table below shows the description fields in OwnerRez alongside the channels' version of the same field and what each supports.
bold = field is required
Min = minimum length of text required, if the field is used
Max = maximum length of text allowed
|OwnerRez||HomeAway & VRBO||Airbnb||TripAdvisor|
|Field Name||Min||Max||Field Name||Min||Max||Field Name||Min||Max||Field Name||Min||Max|
|Name||1||64||Property Name||---||30||Internal Name*||---||20|
|Headline||10||80||Headline||20||80||Listing Title||10||50||Listing Title||1||80|
|Short Description||---||10,000||Listing Description / Summary||1||1000||Search Page Description||300||5,000|
|Year Purchased||4||4||Year Purchased||4||4|
|Owner Listing Story||---||10,000||About You||---||2,000|
|Why Purchased||---||10,000||Why This Property?||---||2,000|
|Unique Benefits||---||10,000||Unique Benefits||---||2,000|
|Interaction With Guests||---||10,000||Guest Interaction||---||10,000||Interaction with Guests||---||750|
|Guest Access||---||10,000||Guest Access||---||10,000|
|Accommodations Summary||---||80||Accommodations Additional Information||---||1,000|
|Accommodations Detail||---||10,000||The Space||---||10,000||
|Features Description||---||10,000||Other Things to Note||---||10,000||Features Description||300||5,000|
|Location Description||---||10,000||Location Description||---||2,000||Neighborhood Overview||---||10,000||Describe the Area||300||5,000|
|Getting Around||---||10,000||Getting Around||---||65,535|
|Other Activities||---||10,000||Location Additional Information||---||2,000|
|Check-In Instructions||---||10,000||Check-In Instructions||---||10,000|
|House Manual||---||10,000||House Manual||---||10,000|
|Bedroom Details||---||1,000||Bedroom Details||---||1,000|
|Bathroom Details||---||1,000||Bathroom Details||---||1,000|
* Airbnb will use the OwnerRez property private code for the internal name if it is set, otherwise the first 20 characters of the OwnerRez property name.
Each channel does things a bit differently, so here are some notes to help configure them.
Airbnb has a couple of combination amenities -- to trigger them, pick all of the components:
- Essentials: Linens Provided, Towels Provided, Basic Soaps, Toilet Paper
- Cooking Basics: Pots & Pans, Spices
Airbnb has only a single "Pool" amenity, so regardless of which type of pool (Communal, Private, Indoor, Heated), that will trigger the Pool amenity on Airbnb.
Airbnb has only a single Jaccuzi/Hot Tub amenity. If you've got an indoor whirlpool tub, you may want to note in your listing description that Hot Tub is the amenity shown but it is not an outdoor style one that people may be thinking of.