Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Bookings & Quotes

Properties

Guests

My Account

Settings

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Security Deposits

Taxes

Dynamic Pricing Integrations

OwnerRez API

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Settings

Testing

Why Test?

Calendar Testing

Change Log

2020

2019

Update Dec 9, 2019

Updates

  • For Airbnb API configuration, show absolute lead time options in dropdown vs relative offset
  • Fix issue on QBO returning "invalid_grant" when refreshing tokens
  • Fix amount filter in Quotes grid
  • Fix issue with turning off secdep for bookings where amount is greater than 999
  • Match up TripAdvisor API error messages to friendly field names
  • Standardize channel bridge rate push to be rate and min night, no fee/tax for VRBO
  • Include surcharges in rates for VRBO channel bridge rate push
  • Handle new VRBO inquiry format on email forwarding
  • For channel bridge import, skip charges on Airbnb canceled with no transactions
  • For channel bridge import, send create triggers to Airbnb passthrough emails
  • Add {BGPHONEPRIMERAWNOUSPREFIX} merge field for phone number with no US 1 prefix
  • Match rate calendar end display month with end data month
  • Fix issue with owner statements render showing javascript disabled message with outstanding interstitial

New support articles