Built by owners, for owners.

Getting Started

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Privacy & Security

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

SMS Messaging

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Page-Specific Help

Testing

Change Log

2019 - Update Dec 9, 2019

Updates

  • For Airbnb API configuration, show absolute lead time options in dropdown vs relative offset
  • Fix issue on QBO returning "invalid_grant" when refreshing tokens
  • Fix amount filter in Quotes grid
  • Fix issue with turning off secdep for bookings where amount is greater than 999
  • Match up TripAdvisor API error messages to friendly field names
  • Standardize channel bridge rate push to be rate and min night, no fee/tax for VRBO
  • Include surcharges in rates for VRBO channel bridge rate push
  • Handle new VRBO inquiry format on email forwarding
  • For channel bridge import, skip charges on Airbnb canceled with no transactions
  • For channel bridge import, send create triggers to Airbnb passthrough emails
  • Add {BGPHONEPRIMERAWNOUSPREFIX} merge field for phone number with no US 1 prefix
  • Match rate calendar end display month with end data month
  • Fix issue with owner statements render showing javascript disabled message with outstanding interstitial

New support articles