Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Property Sharing

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2021

2020

2019

2021 - Update February 1, 2021

Updates

  • Added option in rate settings to evaluate night rules on arrival day only (vs all days in booking) to match channel logic
  • Added PM Owner Statement Bookings report to allow view/export of multiple owner statements simultaneously
  • Split trigger tag criteria into two: Has Tags and Doesn't Have Tags so more powerful combination criteria can be used
  • Marked inquiries as answered when sending associated quotes so that the Create And Send Quote button marks inquiries as answered
  • Fixed timing issue with an RA signed trigger not having access to the archived PDF link
  • Fixed timing issue on card on file criteria with booking created triggers
  • Fixed issue on tag usage grid where a deleted entity had a tag
  • Allow attempting non-verified good card when charging a pending booking
  • Allow scheduling payments/secdeps on non-verified good cards
  • Fixed card editing redirect and valiation display
  • Fixed issue with missing Stripe fee when guest failed several transactions in a row before succeeding
  • Fixed issue with QuickBooks phone being too long
  • Fixed issue with QuickBooks unicode name searching
  • Tweaked Airbnb infants display to clarify that it's Airbnb only
  • Fixed Expenses Excel export to render numbers in the amount field
  • Optimized review statistics and property thumbnails
  • Added HomeToGo option for channel rate tester
  • Added "send inquiry alert" option on Airbnb channel
  • Fixed issue where optional surcharge season criteria wasn't calculating the same as normal season criteria
  • Fixed issue where an SMS triggered to multiple phone numbers, where one number was invalid could cause a loop to the valid number
  • Fixed issue with PM locked bookings blocking security deposit operations

Support Articles