Our Channel Management feature is extremely powerful and can greatly simplify your channel advertising. Learn how it works by reading our Channel Management Overview article.
The most powerful part of our Channel Management is a series of API Integrations that we have with certain channel partners. The term API Integration refers to the technical ability for software systems to "talk" to each other based on a partnership or agreement. And that's what OwnerRez can do on your behalf - talk to channels like VRBO and Airbnb and transmit your property content, rates, rules, availability and more. The channel, then, is able to communicate back to OwnerRez with your booking and guest data as changes occur on the channel in real-time.
We currently have API Integrations in place for the follow channels:
Clicking on the channel name above will take you to a set of support documents for that channel, how to set up and connect, and the common issues and questions that users will face with that channel.
If you'd like us to add API integration for another channel, please contact us with the details. However, be aware that there are reasons why we may not integrate - read our philosophy of why being on many OTAs doesn't matter. Still, let us know what you'd like to see in the future.
If the channel you'd like to integrate with is a small regional listing site, please contact the channel first and ask them to integrate with OwnerRez from the customer side. This is an effective way to start the partnership.
Each API Integrated channel has different requirements, restrictions and sets of fields they support with lots of overlap between them. Even if they support the same setting, there are differences in what the setting means or how you are limited in using it. We've prepared a detailed list of channel-specific differences and comparison matrices here:
Please consult these documents as you determine what will or will not work or you and as you begin to set up your properties, rules and other things within OwnerRez. If you run into activation issues, this is a good place to check.
Each of the channels above has differences in how you connect and manage the API integration. Clicking on the names above will take you to an area devoted to that channel. However there are some general things you can do to make the process easier, no matter which channel you are integrating with. Read our guide for preparing to go API and make sure you are prepared in general before starting to work on a specific channel.
If you find the idea of API integration confusing, but are interested in learning more, never hesitate to contact us directly with questions or post a question on the forums. We've spent a lot of time building out our API integrations and writing support articles to guide you through the process, but we understand that some users will need extra time to learn and adjust. No worries on that - forge on ahead!