Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Channel Management

Payment Processing

Testing

Change Log

Reporting Common Issues & Questions

This support article is under construction 👷

Please pardon the incompleteness while we work on this. We have made the article visible in the meantime because the content may be useful.

OwnerRez reports are extremely powerful and complex, and not all situations are immediately obvious as to how they are best handled.

Is there a report that will give me the ADR  ("Average Daily Rent") for a month period?

Our Booking Summary report has a selector for the value to show.  ADR and ADG are options in that selector.  The Booking Detail and Line Item Pivot reports include this selector as well.

ADR means Average Daily Rent
ADG means Average Daily Gross

They are essentially the same, except "gross" looks at the total collected per night (including cleaning, taxes, etc) and the other just gives you pure rent.

How can I see how many times / on what bookings my Discount Codes were used?

There isn't a report that does this specifically, but the Line Item Pivot Table report includes a column for any Discount Codes that may have been used in the direct bookings it's reporting on.  You can export this report to Excel, filter or sort by discount code, and sum up totals.

Is there a report showing the values for custom fields on my Bookings?

There isn't a report that does this specifically, but there's an option for that in the Stays By Date Range report:

How can I see what door lock codes were assigned to Bookings?

Go to Reports > Stays By Date Range. That report will include any door code values you have set in the Custom Fields column, including the ones from manual door lock setup.