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OwnerRez API

Payment Processing

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2022

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Processors & Gateways - Sage Payments

OwnerRez offers many different payment processing options including the ability to accept credit cards.  However, we are not a credit card processor ourselves.  Instead, we integrate with dozens of industry-standard processors and gateways, so you're free to pick and choose which processor you want to use, and OwnerRez will connect with it and happily process your guest's credit cards under the covers.

Sage Payments is an online payment gateway provider that enables merchant accounts to accept credit cards using the internet.

Setup & Connecting Sage Payments

In order to use your Sage Payments account with OwnerRez, you will need to add your API credentials.

Once you've added the Sage Payments payment method in OwnerRez, you will notice that we ask you for your M_ID and M_Key. These will be provided to you by Sage Payments.

Add your M_ID and M_Key, then select the Accepted Card Types. Once you've done that, set the Credit Card Statement Text and select which properties you'd like this payment processor to apply to. Lastly, click Save at the bottom to connect Sage Payments with OwnerRez.

Test, Test, Test

After creating the payment method in OwnerRez, do a test transaction using a real credit card.  There is no better way of testing your API Credentials then running a real credit card.  To do that, create a manual booking, collect a payment using your personal credit and a small amount (say $5).  Once it goes through, use the Void & Delete option on the payment to void the credit card payment.  Then cancel or delete the booking.  That will tell you definitively that everything is good to go.

Potential Errors

If payment for a booking comes in, and you need to process a refund the same day, you will run into an issue. Since the funds haven't settled yet, the booking is not refundable. 

Two things you can do about this:

1. Rather than refunding, click on the payment in the transactions list and use the Void & Delete button to void it (see screenshot).

2. Wait until the next day, once the funds have settled, and then process the refund.