Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

2020 - Update April 27, 2020

Updates

  • Called out video in support articles
  • Added support area searching for blog vs. forum vs. support article
  • Updated standard Travel Insurance to use calendar day check instead of 24 hours
  • Added new CFAR Travel Insurance rule where it is not allowed within 30 days of arrival
  • Added weekly/monthly rate display calculation based on LOS discounts for property info area and rate table widgets
  • Switched to using Air prep time rule for 1-2 night require gaps
  • Fixed triggers to not send block type triggers on blocks created by mutual blocking
  • Fixed HomeAway API pending booking in manual payment mode to allow processing payments
  • Added listing site to quotes
  • Added rate batch copy
  • Added "no address" warning on travel insurance settings page
  • Added status column on line item pivot report
  • When bookings connected to updateable locks are canceled, cancel associated codes on the locks
  • When updating dates on bookings for KABA connected locks, cap start date at yesterday
  • Added support for Parakeet door locks
  • Added support for boutique-homes.com inquiry parsing
  • Dropped support for IE 11
  • Added booking.com channel option to switch to manual payment mode on cancellation

New/updated support articles