Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Door Locks

Dynamic Pricing Integrations

Email Template Library

Guests

Hosted Websites

Listing Site Integration

Messaging

My Account

Other Integrations

OwnerRez API

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

QuickBooks Integration

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Payment Processing

Testing

Change Log

2022

2021

2020

2019

2020 - Update April 27, 2020

Updates

  • Called out video in support articles
  • Added support area searching for blog vs. forum vs. support article
  • Updated standard Travel Insurance to use calendar day check instead of 24 hours
  • Added new CFAR Travel Insurance rule where it is not allowed within 30 days of arrival
  • Added weekly/monthly rate display calculation based on LOS discounts for property info area and rate table widgets
  • Switched to using Air prep time rule for 1-2 night require gaps
  • Fixed triggers to not send block type triggers on blocks created by mutual blocking
  • Fixed Vrbo API pending booking in manual payment mode to allow processing payments
  • Added listing site to quotes
  • Added rate batch copy
  • Added "no address" warning on travel insurance settings page
  • Added status column on line item pivot report
  • When bookings connected to updateable locks are canceled, cancel associated codes on the locks
  • When updating dates on bookings for KABA connected locks, cap start date at yesterday
  • Added support for Parakeet door locks
  • Added support for boutique-homes.com inquiry parsing
  • Dropped support for IE 11
  • Added booking.com channel option to switch to manual payment mode on cancellation

New/updated support articles