Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2021 - Update November 15, 2021

Updates

  • Added Video option for property photos on hosted website
  • Passed channel customer IP to card processor for Vrbo channel bookings
  • Added a couple more PM statement view categories
  • Included $0 bookings in owner statements as long as they haven't been included in a statement before
  • Reworked cancellation screen
  • Changed booking.com scheduled payment for fixed amount to use remaining balance if possible
  • Added Airbnb message alert
  • Cleared photo association when deleted
  • Disallowed using feed mapping for direct sync
  • Added SMS Segment calculator support article
  • More accurately counted SMS messages with poor encoding
  • Fixed skipped trigger message doesn't say Skipped
  • Clarified confusing LQA error on missing rate
  • Fixed Hosted Websites single property example broken link
  • Processed "remaining balance" transactions last
  • Fixed Surcharge delete button on surcharge page
  • Fixed data handling for large numbers on report graphs
  • Don't show min days rule on rate calendar if it is 0
  • Smoothed switching property to different channel
  • Fixed typo on the Unpublish Listings page in the info box area
  • Clarified property info room descriptions
  • Smoothed new listing discount for new listings
  • Enhanced file type detection for uploads
  • When a pending booking is auto canceled, delete all of the charges, expenses, guest fees
  • Make owner statement export use dynamic columns based on views
  • Honor system message settings on inline email checkboxes