Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Suppressed Email Addresses

Property Sharing

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2021

2020

2019

2021 - Update November 15, 2021

Updates

  • Added Video option for property photos on hosted website
  • Passed channel customer IP to card processor for Vrbo channel bookings
  • Added a couple more PM statement view categories
  • Included $0 bookings in owner statements as long as they haven't been included in a statement before
  • Reworked cancellation screen
  • Changed booking.com scheduled payment for fixed amount to use remaining balance if possible
  • Added Airbnb message alert
  • Cleared photo association when deleted
  • Disallowed using feed mapping for direct sync
  • Added SMS Segment calculator support article
  • More accurately counted SMS messages with poor encoding
  • Fixed skipped trigger message doesn't say Skipped
  • Clarified confusing LQA error on missing rate
  • Fixed Hosted Websites single property example broken link
  • Processed "remaining balance" transactions last
  • Fixed Surcharge delete button on surcharge page
  • Fixed data handling for large numbers on report graphs
  • Don't show min days rule on rate calendar if it is 0
  • Smoothed switching property to different channel
  • Fixed typo on the Unpublish Listings page in the info box area
  • Clarified property info room descriptions
  • Smoothed new listing discount for new listings
  • Enhanced file type detection for uploads
  • When a pending booking is auto canceled, delete all of the charges, expenses, guest fees
  • Make owner statement export use dynamic columns based on views
  • Honor system message settings on inline email checkboxes