Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Email Template Library

Guests

Hosted Websites

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Integrations

OwnerRez API

Payment Processing

Testing

Change Log

2022

2021

2020

2019

Setting Up Your Account - Where's Everything Else?

As you go through our setup wizard, or after you're finished, you might wonder where some other feature or setting is.

I only entered a nightly rate, you might think.  What about extra adult fees?  What about pets?!

Let not your heart be troubled!

We have an extensive set of rules and settings that can be configured at any time.  The setup wizard only focuses on the primary things needed to get you into the system so that you can begin adding bookings and answering inquiries.  If the setup wizard discussed every last feature available, the wizard would be 200 pages long and take you 50 hours to get through it!

For settings - seasons, rates, surcharges, taxes, field codes, renter agreements - and much more, visit the top Settings menu.

You'll see sections of settings, each with an explanation, where you can drill in deeper and start adding and configuring everything you need.

For rules - things like how many guests or pets are allowed, or minimum number of nights - open any property and click on the Rules tab on the context menu.  This will give you dozens of options to configure for how you want to limit bookings or exclude certain groups.

There are a large number of features here and, while we try our best, not everything may be organized in the most intuitive of ways possible.  You can search for information using the Search tool in this support site; which returns support articles, blog posts, forum threads, and other useful resources.  As always, if you can't figure out what you need to know, just ask us directly.  We're always glad to help.