Built by owners, for owners.

Getting Started

Core Concepts


Bookings & Quotes








My Account


Security Deposits

Insurance and Damage Protection


Renter Agreements

Payment Processing

Dynamic Pricing Integrations


Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations


Verified Email Domains

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Suppressed Email Addresses

Property Sharing

Channel Management

Page-Specific Help

Payment Processing


Change Log





Setting Up Your Account - Where's Everything Else?

As you go through our setup wizard, or after you're finished, you might wonder where some other feature or setting is.

I only entered a nightly rate, you might think.  What about extra adult fees?  What about pets?!

Let not your heart be troubled!

We have an extensive set of rules and settings that can be configured at any time.  The setup wizard only focuses on the primary things needed to get you into the system so that you can begin adding bookings and answering inquiries.  If the setup wizard discussed every last feature available, the wizard would be 200 pages long and take you 50 hours to get through it!

For settings - seasons, rates, surcharges, taxes, field codes, renter agreements - and much more, visit the top Settings menu.

You'll see sections of settings, each with an explanation, where you can drill in deeper and start adding and configuring everything you need.

For rules - things like how many guests or pets are allowed, or minimum number of nights - open any property and click on the Rules tab on the context menu.  This will give you dozens of options to configure for how you want to limit bookings or exclude certain groups.

There are a large number of features here and, while we try our best, not everything may be organized in the most intuitive of ways possible.  You can search for information using the Search tool in this support site; which returns support articles, blog posts, forum threads, and other useful resources.  As always, if you can't figure out what you need to know, just ask us directly.  We're always glad to help.