Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Email Template Library

Guests

Hosted Websites

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Integrations

OwnerRez API

Payment Processing

Testing

Change Log

2022

2021

2020

2019

2020 - Update November 9, 2020

Updates

  • Fixed TA inquiry import to handle new format including comments
  • Added QTTAX, QTRENT, QTRENTONLY merge field info to docs and insert field modal
  • Added option for Airbnb API to show exact listing location
  • Added per property approximate location option
  • Fixed listing quality analyzer to not show spurious property maximum and excluded fee warnings in complex cases that were actually OK
  • Added Excel Expense Import
  • Added Expense creation API
  • Added booking form key to availability API to support link backs
  • Fixed availability API sinceUtc parameter to factor in guest contact info changes in addition to booking changes
  • Renamed Parakeet references to Brivo
  • Removed exclusion on Airbnb keyword fees from rate push calculation if they're per night
  • Increased house manual max size to 20k characters
  • Reworked Airbnb/Vrbo listing import to be simpler and more reliable
  • Added editable form message options for all guest forms
  • Allowed editing Info tab on canceled bookings
  • Updated Vrbo API onboarding link to include prefilled parameters
  • Upgraded Stripe payment method process to use Stripe Connect
  • Updated channel bridge to access using new Vrbo GraphQL ids
  • Fixed Airbnb channel bridge "show advanced" link to be reusable
  • Fixed communication protocol on PayPal Pro gateway
  • Upgraded billing to support long term damage protection

Support Articles