Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Bookings & Quotes

Properties

Guests

My Account

Settings

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Security Deposits

Taxes

Dynamic Pricing Integrations

OwnerRez API

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Settings

Testing

Why Test?

Calendar Testing

Change Log

2020

2019

Season Select

The concept of Seasons is pretty straightforward - a period of time, that you can apply specific rates to.  Many owners have High Season, Shoulder Season(s), and Low Season, or do Spring, Summer, Winter, and Fall.  Often holiday periods are programmed as seasons too.

But guests often don't exactly book right up on the season boundary.  What happens if your Summer Season ends on August 31 and Fall Season starts on September 1, and a guest wants to book from August 28 - September 5?

At the top of the Seasons page (Settings > Seasons), click the Change button to find a master control that answers this question.

The default setting for Season Select is Split Across, the radio button that the red arrow is pointing to above.  With this setting, in the example above, our example guest would be charged Summer rates for August 28 - August 31, and Fall rates for September 1 - September 5.

You can also tell OwnerRez to apply just one rate across an entire booking, even if otherwise different rates would apply.  With the Arrival Date setting, our example guest would be charged Summer rates for their entire stay, even though half of it is in Fall.  With the Departure Date setting, the opposite is true: the entire stay would be at Fall rates even though the first half is in Summer.

For most purposes, Split Across is the correct selection that will behave the way most people expect.  That's why it is the default.  Only change this setting if you fully understand the implications and have a specific reason to do so, as any other settings can lead to unexpected results that don't fit common sense unless your seasons and rate are very carefully designed.