Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Hosted Websites

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Change Log

2023

2022

2021

2020

2019

Guest Communication - Folio

Folio lets you create stylish digital guidebooks that proactively answer your guests’ questions, saving you time and money. Use your guidebook to share property information (including photos and videos), recommend local activities, and promote your brand to drive repeat bookings. Share with guests before they even arrive by including your guide's link in pre-arrival messages - no app downloads needed!

Steps for integration:

1. Sign up or log in to Folio.

2. Click on your profile name in the bottom left corner of the dashboard (on desktop) or the upper right-hand corner (on mobile).

3. Select Manage next to Integrations.

4. On the Integrations page, click Connect under OwnerRez.

5. You will be redirected to an OwnerRez authorization page. Log in with your OwnerRez credentials, if you are not already logged in, then click Authorize Folio.

6. Once authorized, you’ll be redirected back to the Integrations page inside Folio, and the button in the OwnerRez tile should now say Disconnect. You'll then need to click Guides on the lefthand sidebar.

7. On the Guide Dashboard page, click the Add Guidebook button, then select the Import from PMS option.

8. You now must select which properties you would like to create guidebooks for, then click Import Selected.

9. A Draft guide will be created for each property that was selected with its name, address, the first photo, and property URL.

10. Click on a guide tile to add additional information for that guide. When ready, publish your guide to send the guide link back to OwnerRez automatically. Note: You can only publish once you have added your billing info.

If you have any issues getting your Folio guidebooks setup, reach out to: help@foliotravel.com

You can also check out Folio's integration guide here.

What Data is Transmitted:

  • Folio pulls 4 fields: name, address, photo1, and property URL from the OwnerRez listing
  • If the information in those 4 fields is updated in OwnerRez, the user can sync them to their guidebook by clicking a sync button.
  • Folio will send the guidebook link back to OwnerRez and create a custom attribute if it doesn't already exist. If the guidebook link is changed in Folio, it will automatically get updated in OwnerRez.