Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading


Bookings & Quotes




My Account


Email Template Library

Door Locks

Property Management


Listing Site Integration


Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration



Security Deposits



Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help


Why Test?

Rate Testing

Calendar Testing

Change Log



2020 - Update May 18, 2020


  • Handled new VRBO review format for channel bridge import
  • Include non-contact user field values such as account name and logo in renter agreement example
  • Fixed tax summary report to include properties with bookings with no taxes in the results
  • Fixed issue with URL fragment in property URL
  • Fixed issue where search widget was not rendering with property culture/currency
  • Fixed triggers to ignore arrival side on adjacent booking criteria if arrival has passed
  • Fixed issue keeping seasons from being saved with old rule values from legacy rates
  • If channel bridge import run before iCal, honor damage protection setting on associated iCal
  • Fixed listing quality analyzer crash with no rates or air channel but no properties
  • Analyze longer rates range on LQA even if min/max rules are set
  • Import 24 months on Airbnb spot rate import instead of 12
  • Fixed issue where include notes didn't work on stays by date range unless include custom fields was also used
  • On email history report, strip text from entity id when searching
  • On email history report, fixed issue with filtering by unknown only so it works
  • On email history report, make TO a typeahead of guest names/emails
  • Added status column on guest activity
  • Added property sort order setting
  • Added option to filter on errors in API sync lists
  • Always show DNS check button for hosted websites
  • Added Ethernet amenity for Airbnb
  • Clarified registration number max length only applies to VRBO, not Airbnb
  • Cleaned up Airbnb API tax setting description and article