Review Request

This is a review request email template, to encourage guests to review online and interact on Facebook. We recommend a trigger that automatically sends out the email 3 days after departure. We also recommend scheduling a Facebook like request email 7 days after departure as a second nudge.

If the guest had issues or problems, you probably don't want to ask for a review, so go into the booking and skip sending this template.

To use this template, change the [review link] to point to the listing site you'd like them to review on, and the [Facebook page link] to point to your Facebook page. If you've got multiple properties, you can use custom fields to make the links update automatically based on property. Here's an article about custom fields and email templates. If you're using the template from a non-OwnerRez system, you'll also have to update the various mail merge fields. 



Our business depends a lot on recommendations and reviews from previous guests (such as you!).  If you can take a second out of your busy day, we'd appreciate it if you would fill out these quick online reviews so that other guests can know what to expect at {PNAME}:

[review link]

You can also post your pics and review to our Facebook page:

[Facebook page link]

Thanks again, and if you have any questions or concerns, please let us know.