Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Bookings & Quotes

Properties

Guests

My Account

Settings

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Settings

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

Update Feb 17, 2020

Updates

  • Updated API sync to not bug users for temporary errors when pushing content
  • Updated reviews to split Guest versus Host reviews in different tabs, moved show/hide indicator to be more visible
  • Updated Airbnb API to include taxes in surcharges if surcharges are marked as taxable
  • Upgraded token for OwnerRez API to personal access token
  • Added OAuth applications to OwnerRez API
  • Fixed iOS keyboard zooming on hosted websites
  • Updated channel bridge to allow rate pushing with Airbnb and HomeAway API connected accounts if property is not connected to the API
  • Updated PM Batch Update to be faster
  • Updated guest payment form for check payments to show correct total
  • Fixed widgets to move Google Analytics code below CSS
  • Fixed issue with iOS not playing video hero unit
  • Fixed issue with nightly tax not setting rate
  • Remove minimum night validation from seasons
  • Added links to FlipKey listings from TripAdvisor API dashboard
  • Updated minimum adult rules to require at least 1
  • Added links to Booking.com listings from Booking.com API dashboard
  • Fixed VRBO rate push on channel bridge
  • Fixed Airbnb API photo syncing to more-gracefully handle photo changes
  • Added "sync pending" indicator for channel API connections
  • Added user preference for displaying properties by name or owner group
  • Fixed lat/long display in map links for non-US cultures
  • Fixed widget property matching for secondary URLs
  • Added additional encryption and password hashing for increased security
  • Added local validation to catch too-large files before uploading
  • Added option to log out of all locations when logging out
  • Added option for session timeout (ie. warning before session ending, then automatic logging out)
  • Increased security against attacks and unauthorized use

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