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Staff Reference

Calendar Import/Export - Booking.com guide

This support article is under construction 👷

Please pardon the incompleteness while we work on this. We have made the article visible in the meantime because the content may be useful.

Our Channel Management feature is extremely powerful and can greatly simplify your channel advertising. Learn how it works by reading our Channel Management overview article.  A core part of our Channel Management is the Calendar Import/Export process, which keeps your OwnerRez calendar in sync with channel calendars.

This article provides a walk-through guide for configuring calendar import/export for Booking.com (BDC).  You need a calendar import and export for BDC, so be sure to configure both.

Importing calendar from Booking.com

Log in to the Booking.com (BDC) Extranet and follow the instructions from BDC's Syncing your Booking.com calendar to third-party calendars Partner Hub.

In OwnerRez, open the same Property > Calendars > Calendar Import.  Under the Import tab, click Import Calendar and paste in the same URL that you copied from Booking.com above.  By default, the Listing Site and Name fields should fill in as Booking.com.

Choose "Bookings Only" for Import Events.  Channels can create "ghost" bookings as guests start, but don't finish, the booking process (abandoned shopping carts).  The "Bookings Only" option prevents those from mistakenly blocking your calendar.

If this is the first time you are importing this calendar, check the "Include Past Events" checkbox so you'll have history of old bookings.

Click Save at the bottom to finish.

If you have any questions about the other settings on the calendar import page, read our general overview on configuring calendar imports or consult the Common Issues & Questions support article.

Exporting calendar to Booking.com

Log in to the Booking.com (BDC) Extranet and follow the instructions from BDC's Syncing your Booking.com calendar to third-party calendars Partner Hub.

In OwnerRez, navigate to Settings > Channels > Calendar Import/Export and click the Export tab.  A list of your OwnerRez properties will show with an export link next to each one. Find the property you are currently working on and copy the export link for that property by clicking on the right Copy button.

Calendar Export

Back in the Booking.com (BDC) Extranet, paste the export link from OwnerRez into the BDC Sync Calendar process to save and finish.

If you have any questions about calendar exporting, read our general overview on configuring calendar exports or consult the Common Issues & Questions support article.