Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2020 - Update Jan 13, 2020

Updates

  • Updated widgets to handle new security changes in Safari 13
  • Fixed code generation for PointCentral to merge with existing code if code already exists for guest
  • Fixed error message on Book Now widget when email addresses is bad
  • Updated Account Access page to clarify the different types of access
  • Fixed rate push message to not use "dollars" since it could be other currencies
  • Fixed quote acceptance form to not show Travel Insurance payment if Travel Insurance was deselected
  • Fixed email sending to use user's Verified Sender settings on the "send me a copy" copy
  • Fixed credit card processing to not crash if only a couple digits are entered for the card number
  • Updated surcharges to not show PM commission calculation if the PM gets the entire amount
  • Fixed API help page to use normal error handling
  • Updated Airbnb inquiries to allow marking as answered like direct inquiries
  • Updated email design for some system alerts
  • Added on/off settings for some system alerts
  • Changed system alerts to be sent from help@ so that replies automatically go back to support
  • Added preview for system alerts
  • Updated system alerts to use guest name instead of record number in header (eg. "ORB...")
  • Updated system alerts to use strike-throughs to show what changed on booking change alerts
  • Updated Vrbo API integration code to latest standard
  • Fixed QuickBooks disconnect process to not crash
  • Fixed quote expiration date calculation to factor in correct time zone when showing time from now
  • Updated Airbnb reviews to export and store sub-ratings (eg. cleanliness, communication)
  • Updated guest forms to not show party size if it's 0
  • Fixed image rotation to work for large images

New support articles