Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2023 - Update September 20, 2023

Updates

  • Add Aging to Support Articles and Search Results
  • Immediately send 2FA and SMS alert emails rather than queuing
  • Improve Google Vacation Rentals push service error messaging and don't error on warnings (private beta)
  • Fix issue where payment report was using marked as deposited date
  • Fix issue where Automatic Reviews summary was displayed in Reviews Grid even when Automatic Review feature had been disabled
  • Update Review Excel template file to specify the day for StayDate clearly
  • Add the Notes column as an export-only field on the Owner/PM Statement/Payout grids
  • Fix issue where "Send Quote" after copying uses the property from the copied quote's inquiry in the "From"
  • Include custom discounts in Vrbo booking update service response
  • Don't apply commission deduction to transaction fees with no expense
  • Better error messaging for unmapped Owners on Owner Payouts Send to QuickBooks Online
  • Don't allow renaming a custom Expense Category the same as a system category name
  • Fix issue where property import stores Airbnb URL's if invalid
  • Don't shift+select hidden options on filtered multi-select
  • Allow select all on seasonal rate editor even with many properties
  • Handle Vrbo CB negative charge total and zero owner amount as full refund and clear charges
  • Add owner_id on /v2/bookings and /v2/properties API endpoints