Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2021 - Update January 25, 2021

Updates

  • Updated the PM batch update page to allow updating to non-managed bookings
  • Blocked damage protection from being changed on PM Locked bookings
  • Tweaked hosted website base CSS to help large images and long lines adjust sizing to mobile automatically
  • Fixed issue on registering WP plugin when token is in allow all mode
  • Added WP plugin example short codes
  • Added sorts on triggers grid for Description and When columns
  • Only apply min gap night override if gap is shorter than current min
  • Corrected capturing of Stripe PaymentIntent based secdeps
  • Fixed issue where guests on the new card form, using Stripe, where they weren't able to choose a different card after the first choice failed
  • Ignore 3DS2 tokens from Vrbo if Stripe Connect isn't configured
  • On connection of new Stripe account, default it to active
  • Don't schedule a second secdep on pending confirm if one was already manually scheduled
  • Added paging to availability search widget to speed result display
  • Hid Vrbo QC link if no properties have listings
  • Fixed RemoteLock discount message to refer specifically to their branded locks
  • Enhanced security deposit message in account activity list to reference "hold" and use the correct date formatting
  • Tweaked inquiry answering to block quotes for Vrbo channel inquiries
  • Fixed issue where listing site can't remove from Quote
  • Added auto redirect on hosted from /home to the Home type page
  • Added Canada to phone number search for adding SMS numbers
  • Don't autofocus on account preferences page
  • Don't show third party alerts as sent if there were no third parties configured
  • Showed infants in Airbnb inquiry/quote/booking if they exist
  • Made default hosted URL work for multi-user widgets
  • Considered secdep auths as successful transactions
  • Added Norton Safe validation files
  • Optimized spot rates setting to make it quicker to update many rates at once
  • Upgraded all accounts to new rates model and removed processing fee from all payment methods
  • Corrected Dutch widget translations
  • Fixed type on TI description
  • Corrected discount code display on renter agreement preview during quote acceptance

Support Articles