Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2020 - Update August 31, 2020

Updates

  • Overhauled bookings calendar move (dates, property, check-in/out times) to one central area
    • Created a new Move button/screen for all move related operations so property and dates can be moved at once
    • Combined system messages and alerts for moving into one "booking changed" template
    • Allowed moving bookings during reactivation of a canceled booking
  • Added user time zone setting
  • Added "send at" setting for triggers to control the time of day when they send, using the user or property time zone
  • Added a master check-in/check-out time rule control screen in Settings
  • Applied internal display order to bookings month, year, current views
  • Added updates list category in support articles and link in the ? button
  • Fixed issue where Health & Safety field descriptions were cleared when saving Rooms & Accommodations page
  • Fixed default social icon value
  • Fixed pricing calculator to show price for SMS premium
  • Set timezone on iCal events according to property/user timezone
  • Hide deprecated elements if not used
    • Processing fee on payment method
    • Airbnb/Vrbo booking/transaction CSV import
  • Fixed issue with properties menu scrolling on hosted site
  • Automatically cancel historical obstructions on channel bridge imports if they are empty
  • Fixed sending/receiving emoji in SMS messages

Support Articles