Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Email Template Library

Fields

Guests

Hosted Websites

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez API

Payment Processing

Testing

Change Log

2022

2021

2020

2019

Channel Bridge - When it's needed, by channel

When you are connected to Airbnb or Vrbo via iCals, you will need to regularly use Channel Bridge to bring in information about your bookings and guests that the channels don't send by iCal.  Even if you do plan on using API connections, it's still a good idea to use Channel Bridge to bring in all available data beforehand, particularly since the APIs tend not to provide old data.

Once you're connected to the channels using our API integrations, you will no longer need to use Channel Bridge for certain things. But, even when using APIs, you'll still need Channel Bridge - just, for fewer things, and less often.

This chart breaks down exactly what you need to use Channel Bridge for when Pre-API vs API connection.

Green - Use Channel Bridge

Red - No Need For Channel Bridge

Pre-API/iCal Connected

  Airbnb Vrbo
Bookings Channel Bridge used to pull in guest information such as full name, email address, and all financial information Channel Bridge used to pull in guest information such as full name, email address, and all financial information
Reviews Channel Bridge used to pull in reviews Channel Bridge used to pull in reviews
Rates Channel Bridge needed to push rates from OwnerRez to AirBnb Channel Bridge needed to push rates from OwnerRez to Vrbo

Channel Bridge Rate Push has been deprecated because it uses functions not officially supported by Airbnb and Vrbo.  It will remain available as long as it works, but that could end at any time without warning if and when Airbnb or Vrbo make changes to their systems.  It's fine to use Rate Push for convenience during setup, but is unwise to build your business processes around it long-term.

API Connected

  Airbnb Vrbo
Bookings Channel Bridge used to pull in payment info, as Airbnb API does not pass payment data No longer needed, all booking data comes through API.
*Note Channel Bridge will still need to be run to update any bookings made prior to the API Connection going live.
Reviews No longer needed, reviews come in automatically via API Channel Bridge used to pull in reviews, as Vrbo API currently doesn’t pass review information
Rates No longer needed, all rates are passed to channel automatically via API No longer needed, all rates are passed to channel automatically via API