When you are connected to Airbnb or Vrbo via iCals, you will need to regularly use Channel Bridge to bring in information about your bookings and guests that the channels don't send by iCal. Even if you do plan on using API connections, it's still a good idea to use Channel Bridge to bring in all available data beforehand, particularly since the APIs tend not to provide old data.
Once you're connected to the channels using our API integrations, you will no longer need to use Channel Bridge for certain things. But, even when using APIs, you'll still need Channel Bridge - just, for fewer things, and less often.
This chart breaks down exactly what you need to use Channel Bridge for when Pre-API vs API connection.
Green - Use Channel Bridge
Red - No Need For Channel Bridge
|Bookings||Channel Bridge used to pull in guest information such as full name, email address, and all financial information||Channel Bridge used to pull in guest information such as full name, email address, and all financial information|
|Reviews||Channel Bridge used to pull in reviews||Channel Bridge used to pull in reviews|
|Rates||Channel Bridge needed to push rates from OwnerRez to AirBnb||Channel Bridge needed to push rates from OwnerRez to Vrbo|
Channel Bridge Rate Push has been deprecated because it uses functions not officially supported by Airbnb and Vrbo. It will remain available as long as it works, but that could end at any time without warning if and when Airbnb or Vrbo make changes to their systems. It's fine to use Rate Push for convenience during setup, but is unwise to build your business processes around it long-term.
|Bookings||Channel Bridge used to pull in payment info, as Airbnb API does not pass payment data||No longer needed, all booking data comes through API.
*Note Channel Bridge will still need to be run to update any bookings made prior to the API Connection going live.
|Reviews||No longer needed, reviews come in automatically via API||Channel Bridge used to pull in reviews, as Vrbo API currently doesn’t pass review information|
|Rates||No longer needed, all rates are passed to channel automatically via API||No longer needed, all rates are passed to channel automatically via API|