Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

2020 - Update April 13, 2020

Updates

  • Added required time between bookings (prep time) rule
  • Cleaned up and simplified other property availability rules
  • Added option to use min nights instead of gap length for min nights in gaps rule
  • Automatically disconnect bookings from channels when channels are disabled or deleted so they can be fully managed in OwnerRez
  • Added channel calendar manual mode for bookings so bookings can remain connected to a channel but be unlinked from the calendar and moved around separately
  • Fixed rate table widget to show public name if specified
  • Added bulk update tool for damage protection settings
  • Tweaked travel insurance to better handle US territories on purchases
  • Tweaked travel insurance to better handle Honduras/Roatan Islands on purchases
  • Added week/month rate table on rate checker
  • Fixed owner statement rendering browser issue
  • Added handling in Airbnb channel bridge for pending payments that can't be paid yet as the overall balance is negative
  • Fixed issue in VRBO channel bridge where payment was improperly flagged as a duplicate RDD and ignored

New/updated support articles