Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Door Locks

Dynamic Pricing Integrations

Email Template Library

Guests

Hosted Websites

Listing Site Integration

Messaging

My Account

Other Integrations

OwnerRez API

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

QuickBooks Integration

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Payment Processing

Testing

Change Log

2022

2021

2020

2019

2020 - Update October 13, 2020

Updates

  • Added send buttons for sending/resending SMS/Airbnb triggers from the booking Email tab
  • Added button to view original SMS/Airbnb message on guest conversation
  • Added Used By column on SMS/Airbnb template grids
  • Cleaned up SMS/Airbnb communication history grids
  • Show Airbnb icon for those messages on conversation
  • Speed up rate calendar/seasonal defaults editor loading
  • Fixed double firing of save on rate editors when hitting enter when a button is already focused
  • Fixed rounding of rates on rate calendar
  • Used first season with rates when calculating rates instead of letting empty season override to 0 rate
  • Fall through to no rate seasons on rate table calculation if none exists with rates
  • Added LQA check for min nights longer than max nights
  • Updated LQA suitability checks to point to the right fix location
  • Added attached owner statement/pm statement readout on expense view
  • Change Airbnb nickname to use first 20 characters of property name if no property code exists
  • Added handling for travel insurance on pending/confirmation required/request to book bookings
  • Added support for travel insurance on non-USD bookings
  • Updated BBINFO field to show CFAR travel insurance if available
  • Transmit travel insurance dates based on property/user time zone
  • When selecting no pets/children, clear numeric entry so validation issue doesn't occur
  • Applied sentence casing to hosted theme header submenus
  • Don't look for themes on custom field headers
  • Fixed RA/booking created event trigger with signed criteria to fire on booking create
  • Added new Vrbo API cleaning amenities
  • Changed Vrbo API to follow second payment rule for manual payments if set
  • Changed Vrbo API to use OR payment schedule (vs Vrbo payment schedule) upon RTB/card failed pending confirm if changed in OwnerRez
  • Added system alert for inbound SMS messages
  • Fixed regression in calendar sync detection of OwnerRez iCal's to force cancellations instead of missing
  • Fixed handling of apostrophe's in hosted site page menu names
  • Allowed viewing of custom view statements by portal users, but don't allow statement view editing by portal users
  • Fixed timezone on trigger run date check to work properly for triggers just created
  • Fixed owner statement prorate to handle future bookings with a floor at 0
  • Fixed SMS billing logic
  • Fixed changing premiums to not attempt to disable SMS
  • Highlighted error section on SMS failure alerts
  • Updated affiliate program language for new rules
  • Added friendly error message on Airbnb public integrations

Support Articles