Built by owners, for owners.

Getting Started

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Privacy & Security

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

SMS Messaging

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Page-Specific Help

Testing

Change Log

2020 - Update March 16, 2020

Updates

  • Changed portal user display to show last user activity instead of change
  • Added canceled bookings option to booking summary report
  • Consider now to the next booking as a gap for the purposes of min gap nights
  • Don't drop out surcharges from Airbnb channel bridge
  • Take linen fee out of cleaning charge on Airbnb channel bridge
  • Fixed channel bridge to detect non-VRBO but HomeAway family listing sites better
  • Don't calc tax as if we were adding surcharges anymore
  • Tidied up pre tax total on cleaning fee after linen fee comes out
  • Fixed issue where booking widget was rendering conversion GA before the GA
  • Fixed issue where X-Frame-Options was causing booking top navigate denied fallback to fail
  • Don't show Set Rates modal on rate calendar if button is disabled
  • Enforced stricter ranges on min/max days before arrival
  • Fixed multi property widget logic after m2m update
  • Added PM Lock to bookings. More info in the PM Lock Article.
  • Added option to not do Stay Collected Fee's on HA API channel in lieu of inclusion in house rules
  • Added Channel Bridge check to not update bookings more than 15 days in the past unless they're blank or specifically overwritten
  • Added vacationrentalsoceancitynj.com and vacationrentalswildwood.com regional listing sites
  • Removed old defunct regional listing sites
  • Fixed issue where guests with bookings but no name could be deleted
  • Allow force push to override errors even if there's no sync yet
  • Allow deleting bookings with expenses as long as they haven't been on statements yet
  • Don't show display rates for booked dates on Rate Calendar widget
  • Fixed issue where payment by check is showing full amount, not specific amount

New/updated support articles