Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Door Locks

Dynamic Pricing Integrations

Email Template Library

Guests

Hosted Websites

Listing Site Integration

Messaging

My Account

Other Integrations

OwnerRez API

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

QuickBooks Integration

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2022

2021

2020

2019

2020 - Update March 16, 2020

Updates

  • Changed portal user display to show last user activity instead of change
  • Added canceled bookings option to booking summary report
  • Consider now to the next booking as a gap for the purposes of min gap nights
  • Don't drop out surcharges from Airbnb channel bridge
  • Take linen fee out of cleaning charge on Airbnb channel bridge
  • Fixed channel bridge to detect non-VRBO but Vrbo family listing sites better
  • Don't calc tax as if we were adding surcharges anymore
  • Tidied up pre tax total on cleaning fee after linen fee comes out
  • Fixed issue where booking widget was rendering conversion GA before the GA
  • Fixed issue where X-Frame-Options was causing booking top navigate denied fallback to fail
  • Don't show Set Rates modal on rate calendar if button is disabled
  • Enforced stricter ranges on min/max days before arrival
  • Fixed multi property widget logic after m2m update
  • Added PM Lock to bookings. More info in the PM Lock Article.
  • Added option to not do Stay Collected Fee's on HA API channel in lieu of inclusion in house rules
  • Added Channel Bridge check to not update bookings more than 15 days in the past unless they're blank or specifically overwritten
  • Added vacationrentalsoceancitynj.com and vacationrentalswildwood.com regional listing sites
  • Removed old defunct regional listing sites
  • Fixed issue where guests with bookings but no name could be deleted
  • Allow force push to override errors even if there's no sync yet
  • Allow deleting bookings with expenses as long as they haven't been on statements yet
  • Don't show display rates for booked dates on Rate Calendar widget
  • Fixed issue where payment by check is showing full amount, not specific amount

New/updated support articles