Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Overview

Bookings & Quotes

Properties

Guests

Quotes

My Account

Messaging

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Rules

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Other Integrations

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

2020 - Update March 16, 2020

Updates

  • Changed portal user display to show last user activity instead of change
  • Added canceled bookings option to booking summary report
  • Consider now to the next booking as a gap for the purposes of min gap nights
  • Don't drop out surcharges from Airbnb channel bridge
  • Take linen fee out of cleaning charge on Airbnb channel bridge
  • Fixed channel bridge to detect non-VRBO but HomeAway family listing sites better
  • Don't calc tax as if we were adding surcharges anymore
  • Tidied up pre tax total on cleaning fee after linen fee comes out
  • Fixed issue where booking widget was rendering conversion GA before the GA
  • Fixed issue where X-Frame-Options was causing booking top navigate denied fallback to fail
  • Don't show Set Rates modal on rate calendar if button is disabled
  • Enforced stricter ranges on min/max days before arrival
  • Fixed multi property widget logic after m2m update
  • Added PM Lock to bookings. More info in the PM Lock Article.
  • Added option to not do Stay Collected Fee's on HA API channel in lieu of inclusion in house rules
  • Added Channel Bridge check to not update bookings more than 15 days in the past unless they're blank or specifically overwritten
  • Added vacationrentalsoceancitynj.com and vacationrentalswildwood.com regional listing sites
  • Removed old defunct regional listing sites
  • Fixed issue where guests with bookings but no name could be deleted
  • Allow force push to override errors even if there's no sync yet
  • Allow deleting bookings with expenses as long as they haven't been on statements yet
  • Don't show display rates for booked dates on Rate Calendar widget
  • Fixed issue where payment by check is showing full amount, not specific amount

New/updated support articles