Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2022 - Update June 21, 2022

Updates

  • Bump up card verify amounts for additional currencies
  • Fix ordering issue on tax summary report causing doubled number of nights calc
  • Update help link on Lynnbrook Classic
  • Fix issue with book widget showing "PropertyKeyx" in label
  • Decrease Airbnb delayed review delay time to 3 minutes
  • Schedule secdep on new card form if in auto payments mode even if there are no payments
  • Truncate Airbnb short description following their new 500 character limit starting in July
  • Vrbo property table & Excel, only include properties on that API connection
  • Add air messaging channel request for RA when first Air channel is added
  • Don't copy discount codes in season copy forward
  • Add iCal booking flag for booking.com
  • Fix booking.com able to map hotel id to room id
  • Don't deduct linen fee from cleaning for special offers
  • Add credit card only rule to property
  • Add redirect after booking URL for property/quotes
  • Add icon and name for custom payment methods
  • Fix layout for date pickers in PM Batch Updates
  • Block payment/refund/secdep run pages when in automatic payments mode
  • More cleanly handle statement gen when a booking moves to different owner, if booking already appeared on statements
  • For templates with attachments that are links, don't send a separate second Airbnb message just for the attachment URL
  • Fix QuickBooks Online bulk update messaging RE timing
  • Add a cancellation fee surcharge so expenses can be attached automatically
  • Track the channel all the way through to booking on OLB quotes
  • Make commission % be free-entry input box instead of drop-down
  • Fix paste of merge field link from support article
  • Rework Air early bird, last minute, and custom discounts to push rules with strikethrough prices vs. rolling into rate
  • Add view selector on property photos
  • Track payment details on CSE's
  • Simplify Airbnb tax logic when using multiple types of taxes
  • Add support for pushing Contains Holiday: No to Airbnb and Vrbo
  • Add Channel Default Rate Setting under Pricing Preferences