Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2020 - Update November 2, 2020

Updates

  • Updated favicon to use new OR icon
  • Added specific show/hide options on rate table widget for each length
  • Fixed issue with deleted/disabled templates still showing in trigger dropdown selector
  • Don't test CC processors when disabling or deleting them
  • Deleted SystemMessage records for obsolete messages
  • Showed inbound sms count on separate row in invoices
  • Don't send an amount in RTB auth fail email for Vrbo
  • Added carousel option for blog posts, support articles and pages
  • Run owner dashboard queries as of midnight today instead of yesterday
  • Included failed secdeps in booking filter None option
  • Don't require picking a font on hosted
  • Added new portal permissions:
    • View listing site
    • View custom fields
    • View door codes
    • View tags
  • Clarified that exact lock time is no grace period
  • Showed cancellation policy on hosted website and quote pages
  • Showed "and then no refunds" on cancellation policy editor to clarify
  • Showed historical billing info instead of current on receipts
  • Added warnings on Listing Quality Analyzer for missing location type/possible related location types
  • Fixed bad PayPal link on Payments setup page

Support Articles