Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Channel Management

Payment Processing

Testing

Change Log

2020 - Update December 21, 2020

Updates

  • Added rent only discount/surcharge option
  • Updated season calculation for rent only and per night surcharges and discounts to only apply to nights of the booking that match the season criteria, rather than the entire booking
  • Changed holiday multiplier to booking field criteria "contains a holiday"
  • Added not taxed rent option in Rate Settings
  • Added preview of charges while moving booking or recalculating
  • Added WordPress shortcode generator
  • Added button to reset WordPress cache
  • Show PSiGate payment method name properly
  • Added form messages for remaining forms (booking legal agreement, booking travel insurance)
  • Clarified cancellation fee wording
  • Fixed issue where property warehouses didn't update when duplicating properties
  • Fixed issue where guest conversation thread was still showing deleted quotes and inquiries
  • Added shortcut button on inquiry to create quote and send it in one click
  • Added support for Igloo locks through RemoteLock
  • Don't send booking confirmation for channel bookings that are added in a canceled status
  • Removed HTML entities from Airbnb guest names and handle new ones going forward
  • Included Airbnb canceled date in Channel Bridge booking download
  • Skip Vrbo errored bookings that aren't really bookings on Channel Bridge booking download
  • Fixed rate calendar so it doesn't scroll down on load
  • Updated system message default templates to not use <div> tag wrappers
  • Fixed issue that was showing inactive properties in unread count
  • Fixed issue where calendar export was editing existing instead of adding new
  • Fixed issue on Airbnb description render to text when HTML entities were included
  • Added Listing Quality Analyzer check for Airbnb > 100 guest rule
  • Added support for creating a quote and redirecting to it for channel integrations
  • Convert 100% up front payment rule to "all upfront" so there is no second payment

Support Articles