Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Hosted Websites

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Change Log

2022

2021

2020

2019

2020 - Update December 21, 2020

Updates

  • Added rent only discount/surcharge option
  • Updated season calculation for rent only and per night surcharges and discounts to only apply to nights of the booking that match the season criteria, rather than the entire booking
  • Changed holiday multiplier to booking field criteria "contains a holiday"
  • Added not taxed rent option in Rate Settings
  • Added preview of charges while moving booking or recalculating
  • Added WordPress shortcode generator
  • Added button to reset WordPress cache
  • Show PSiGate payment method name properly
  • Added form messages for remaining forms (booking legal agreement, booking travel insurance)
  • Clarified cancellation fee wording
  • Fixed issue where property warehouses didn't update when duplicating properties
  • Fixed issue where guest conversation thread was still showing deleted quotes and inquiries
  • Added shortcut button on inquiry to create quote and send it in one click
  • Added support for Igloo locks through RemoteLock
  • Don't send booking confirmation for channel bookings that are added in a canceled status
  • Removed HTML entities from Airbnb guest names and handle new ones going forward
  • Included Airbnb canceled date in Channel Bridge booking download
  • Skip Vrbo errored bookings that aren't really bookings on Channel Bridge booking download
  • Fixed rate calendar so it doesn't scroll down on load
  • Updated system message default templates to not use <div> tag wrappers
  • Fixed issue that was showing inactive properties in unread count
  • Fixed issue where calendar export was editing existing instead of adding new
  • Fixed issue on Airbnb description render to text when HTML entities were included
  • Added Listing Quality Analyzer check for Airbnb > 100 guest rule
  • Added support for creating a quote and redirecting to it for channel integrations
  • Convert 100% up front payment rule to "all upfront" so there is no second payment

Support Articles