Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Door Locks

Dynamic Pricing Integrations

Email Template Library

Guests

Hosted Websites

Listing Site Integration

Messaging

My Account

Other Integrations

OwnerRez API

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

QuickBooks Integration

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2022

2021

2020

2019

2021 - Update May 3, 2021

Updates

Product Update Blog Post

  • Fixed issue where Channel Bridge was applying wrong commission calculation (owner portion vs all) when expensing surcharges
  • Don't show door codes that are blank
  • Show TI on fixup form if available
  • Note booking summary report prorate option
  • Clarify that Surveillance might be a camera
  • Fixed crash when attempting to delete bookings with fees
  • On channel bridge import, prefer native price for Air guest fee if it exists
  • Fixed issue with amenities not sticking after saving - Desk, maybe others
  • Don't show revenue from non-managed bookings on owner dashboard
  • Fixed issue where property owner configuration fixes old bookings, but didn't un-manage the old ones
  • Fixed issue where unmanaging bookings still leaves owner associated with booking under the covers
  • Fixed Vrbo property inclusion when Airbnb RTB enabled
  • Fixed issue with user GA code on internal pages
  • Fixed property list to follow order of Display Order column
  • Fixed issue where spots rates show in list for disabled/deleted properties
  • Added "In Period" version of columns on the OwnerStatementBooking lines on owner statements
  • Added "send owner payouts to QuickBooks" tool
  • Added "bulk record multiple Owner Payouts" tool
  • Included $0 expenses in next owner statement just like any other
  • Added PM fields for Non/Lower Charge Commission
  • Handled case where SMS number is deleted and new number is created
  • Fixed issue where expenses for future booking or bookings associated with included bookings aren't showing up on Owner Statements
  • For booking.com manual payments mode, don't attempt to authorize the card until it's actually used
  • Changed booking.com to always do cancellation refunds manually
  • Updated booking.com cancellation policies with new policies
  • Updated booking.com cancellation policies to show no show penalties if applicable
  • Added booking.com final payment due date setting
  • Prefilled custom PM views when creating
  • Added Houfy direct property links

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