Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2023 - Update June 21, 2023

Updates

  • Added "Read-only access" permission option for team access staff member users
  • Added more permissions for portal team users (booking files, detailed financials)
  • Added newly supported currencies to Stripe integration (AFN, AZN, BYN, MGA, MZN, RON, RSD, SLE, SRD, ZMW)
  • Send webhook failure notice to oauth app developers only after the final (10th) webhook attempt
  • Fixed SMS X-Ray javascript error
  • Prefill default data for Property import Excel template
  • iCal should respond with an HTTP 404 error code if user account is closed
  • Changing a custom field used in a property description now triggers a channel sync
  • If there are no reviews, don't set up hosted site "Product" metadata for Google crawler
  • Fixed hosted site blog posts from rendering two H1 tags
  • Redirect portal login attempts to the standard login if non-portal user credentials
  • Several improvements around Airbnb listing publishing and rate push
  • New filters on Oauth app webhooks list
  • Fixed portal users cannot see tags when they should be able to
  • Improvements to Team access user interface (staff and portal)
  • Added direct-link anchors to our support video page
  • Enhance OwnerRez Blog comments to match the tooling of OwnerRez Forums replies
  • Added "Broken Link Protection" to hosted websites
  • Split Serbia vs Montenegro in country list
  • Fixed error on QuickBooks Online property settings when missing rent item
  • Show password field on lock again if needed
  • Look for booking correctly when finding Air other account thread
  • Door code generated should be deleted when booking is canceled
  • Fixed host fee not updating on Airbnb transaction API
  • Allow using raw card billing info on multiple Stripe accounts even if it was originally sourced from Vrbo 3DS token
  • Consider bunk bed as 2 beds for Airbnb bed total
  • Handle missing surcharge in Airbnb channel rate tester
  • Added a friendly message on attempting to register WP plugin with a non-external site token