Built by owners, for owners.

Getting Started

The Basics

Setting Up Your Account

Signing In

Recommended Reading

Bookings & Quotes

Properties

Guests

My Account

Settings

Email Template Library

Door Locks

Property Management

Reviews

Listing Site Integration

Widgets

Hosted Websites

Technical Stuff

Insurance and Damage Protection

Data Management

QuickBooks Integration

Rates

Security Deposits

Taxes

Payments

Dynamic Pricing Integrations

OwnerRez API

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Page-Specific Help

Settings

Testing

Why Test?

Rate Testing

Calendar Testing

Change Log

2020

2019

Update March 3, 2020

Updates

  • Upgraded hosted website certificates to latest encryption standards
  • Added Template, Trigger, System Alert etc. filters to the Email History Report
  • Ordered trigger history on booking Email tab by date
  • Added option to switch to a booking template on a payment
  • Split email template column on Trigger grid to separate template and description
  • Sorted email templates grid by both entity type and name
  • Simplify system messages edit/copy operations
  • Added option to skip triggers even when criteria doesn't match yet
  • Added option to create email templates for leases
  • Added option on HomeAway API channel to describe secdep hold in the House Rules instead of as a Stay Collected Fee
  • Rework Airbnb channel bridge surcharge and tax handling
  • Fixed issue where booking widget was rendering Google Analytics code in wrong order
  • Fixed issue where X-Frame-Options was causing booking widget top navigate denied fallback to fail
  • Added message on rate calendar if no rates are selected
  • Enforced stricter ranges on min/max days before arrival
  • Fixed multi property widget logic after m2m update
  • Allowed deleting bookings with expenses as long as they haven't been on statements yet
  • After composing on booking Email tab, go back to Email tab, not Overview

New/updated support articles