Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2020 - Update March 3, 2020

Updates

  • Upgraded hosted website certificates to latest encryption standards
  • Added Template, Trigger, System Alert etc. filters to the Email History Report
  • Ordered trigger history on booking Email tab by date
  • Added option to switch to a booking template on a payment
  • Split email template column on Trigger grid to separate template and description
  • Sorted email templates grid by both entity type and name
  • Simplify system messages edit/copy operations
  • Added option to skip triggers even when criteria doesn't match yet
  • Added option to create email templates for leases
  • Added option on Vrbo API channel to describe secdep hold in the House Rules instead of as a Stay Collected Fee
  • Rework Airbnb channel bridge surcharge and tax handling
  • Fixed issue where booking widget was rendering Google Analytics code in wrong order
  • Fixed issue where X-Frame-Options was causing booking widget top navigate denied fallback to fail
  • Added message on rate calendar if no rates are selected
  • Enforced stricter ranges on min/max days before arrival
  • Fixed multi property widget logic after m2m update
  • Allowed deleting bookings with expenses as long as they haven't been on statements yet
  • After composing on booking Email tab, go back to Email tab, not Overview

New/updated support articles