Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2023 - Update July 12, 2023

Updates

  • Fix hosted site blog categories displaying "object" instead of category name
  • Fix Vrbo listing import fails with "Could not find listing data marker" error
  • Fix Team invite acceptance page has text overlapping logo
  • Fix Export Owner to excel missing email address
  • Gracefully handle deleting the only property mapping on a manual lock
  • Fix scheduled emails being sent at UTC time instead of property time
  • Improve action buttons for door locks to clarify various scenarios
  • Add support for Kaba grace period
  • Improve Owner Payout to save Reference Number from Bank Transfer
  • Tweak SMS message alerts to provide more details
  • Tweak affiliate payout page to clarify payout timeline
  • Clarify Integrated Websites premium feature on public pricing page
  • Increase Automatic 5-Star Review templates maximum length to 1,000 characters
  • Fix hero unit caption sizing on Hosted Websites
  • Change secdep hold to refundable when moving properties if new property requires refundable type
  • Detect excess stacking of automatic discounts in LQA and Rate Checker
  • Validate field codes used in 'To' are correct type for email templates
  • Hide account security alerts from email history
  • Increase guest public review form character limit to 10,000
  • Add a new system alert to be sent when a new card is added to a pending booking
  • Add an option on cancellation form to "Send refund receipt to guest"
  • Prevent attempts to use Stripe "tokenized" cards with non-Stripe processor
  • Fix issues with unrecognized time zones
  • Fix issue with looking up cancellation policy description for FloridaRentals
  • Display an alert to Sole Proprietor brand users who have not completed the SMS Brand phone number verification after 24 hours