Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2021 - Update April 17, 2021

Updates

Product Update Blog Post

  • Added Vrbo account name setting
  • Added new Vrbo amenities
  • Added "use adults" for max guests options for Airbnb
  • Added copy seasons to next year tool
  • Added help text to clarify the Send Booking Confirmation option on channels edit
  • Added LQA for Air per property ID tax without ID's
  • Don't allow changing charges on Air reservation request even after it is sent
  • Properly calculate commission for air reservation requests
  • Skipped far futures HA blocks on iCal import if there's no name, even if marked RESERVED
  • Allowed unlocking charges even if channel is disabled/deleted
  • Fixed race on new Airbnb bookings
  • Changed logic to include the no kids message on Airbnb if rule is 0, even if listing setting isn't disallowed
  • Added link on channel to Airbnb account page
  • Auto submit website search on type selection if there is a query
  • Fixed support article link for Airbnb offline Security Deposits
  • Fixed issue with rate calendar displaying wrong min nights on short edits with gap rules
  • Tweaked RTB error messaging
  • Stopped saying to "go book on the channel" for Houfy inquiries
  • Go live with Find Rentals (remove Coming Soon message)
  • Added data check for image content type
  • Fixed guest's "other" phone appears multiple times on the agreement form
  • Fixed issue where you can't disable holds on quotes if the property rule amount is > 999
  • Fixed theme preview to render MYXXX social link URL's
  • Clarified expense date options on Owner and PM statements refer to date expense occurred
  • Fixed issue blocking the disable of owner when property owner configuration has been removed
  • Updated Ascent links 
  • Updated RG literature about CFAR being 10.8%
  • Fixed template logic on guest convo to ignore canceled bookings
  • Allowed two letter domains for verified sender 
  • Clarified Airbnb quote can't be finalized direct booking
  • Added Caleb's email to Lynnbrook new applications email
  • Fixed crash when canceling Stripe OAuth connection process
  • Fixed issue where Travel Insurance still appears in Quote Acceptance page 4 even when it's turned off
  • Fixed LQA to analyzes complex pet fees correctly
  • Fixed old Vrbo image used on booking tooltip
  • Fixed access grant popover where property names have commas
  • Fixed LQA false positive errors on Guest Fees
  • Removed multiplied percent surcharges/discounts
  • Fixed "Send me a copy" to honor the appropriate FROM information