Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Email Template Library

Guests

Hosted Websites

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Integrations

OwnerRez API

Payment Processing

Testing

Change Log

2022

2021

2020

2019

Guest Communication - Akia

Akia is a text-messaging platform designed to help vacation rentals quickly build and distribute customer-facing workflows to streamline their guest arrivals.

Steps for integrating

1. Log in to Akia and visit their application Marketplace here.

2. Inside the Marketplace, select Property Management, then click install next to OwnerRez.

3. Authorize the connection by clicking Authorize Akia.


4. Akia will start syncing with your bookings in OwnerRez. You can review current and future bookings in Akia's Records tab by leveraging different filters on the left hand side. Akia will continue to sync with OwnerRez, as bookings are created, modified, or canceled.

What the guests see:

What Data is Transmitted:

  • All Property details: ID, Name, Active
  • All booking details: ID, Display Name, Property ID, Arrival, Departure, Cancelled Status, Email Address, Phone Number
  • Reservation and property data sync occurs every 15 minutes