Experience the difference of "Elite".

Getting Started

Core Concepts


Bookings & Quotes

Damage Protection

Data Management


Email Template Library



Hosted Websites


Listing Site Integration


My Account

Payment Processing

Privacy & Security


Property Management

Property Sharing



Renter Agreements




Security Deposits

Suppressed Email Addresses



Team Access

Technical Stuff

Travel Insurance

Verified Email Domains


WordPress Plugin

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge


OwnerRez APIs

Payment Processing


Change Log





2021 - Update February 22, 2021


  • Clarified that laptop friendly amenity is a workspace
  • Removed deprecated Airbnb absolute value (per-night) LOS discounts
  • Fixed owner applicability filter duplicating records on inquiry and quote grids
  • Fixed owner editing for applicabilities only in future
  • Ignored added criteria with no value on surcharge/trigger booking criteria instead of erroring
  • Don't allow selecting hidden seasons on seasonal rate editor
  • For scheduled payments that are not pending, show the actual collection date
  • Fixed issue with property thumbnail generation when save button isn't clicked
  • Fixed issue with recalculating owner last statement when statement is deleted
  • Removed error when clearing theme header/footer -- delete instead
  • Fixed issue with old widgets still configured for the now unsupported LOS Discount Mode = Hide
  • Added HTG links for mapped properties in the API
  • Clarified cancellation policy fee by including in every clause
  • Don't show cancellation policy clauses that don't apply to the current quote because the date has already passed
  • Hid portal access if user has no permissions
  • Hid not owned bookings on portal access if permission is granted by owner
  • Added Owner filter to bookings list view filter
  • Added statement generation date to Owner Statement Bookings Remittance report
  • Added back owner field codes for blocked-off time templates
  • Added import properties from Excel
  • Added import Owners from excel
  • Added PM statement prorate options
  • Fixed hosted website mountain template admin lodging
  • Fixed missing instruction manual text merge field
  • Added ability to un-void expenses
  • Added support for Airbnb basic LOS discounts when no date criteriarange is set
  • Fixed issue where suggested statement date wasn't taking into account deleted owner statements
  • Added ability to exclude bookings and expenses from owner statements forever
  • Added ability to exclude expenses from owner statements temporarily
  • Added ability to exclude bookings and expenses from PM statements forever
  • Added ability to exclude bookings and expenses from PM statements temporarily
  • Don't allow changing existing owners - show message to delete instead
  • Fixed % In Period owner statement column to show based on nights in period vs nights before period
  • Added % Before Statement Date owner statement column to show nights before period
  • Fixed issue where resetting owner configuration didn't recommend removingo ld bookings
  • Fixed issue where starting date of owner statements is calculated incorrectly
  • Add Month, Year and Day as field codes on owner statements
  • Added custom iCal template option based on merge fields
  • Fixed issue with disconnecting QuickBooks accounts showing an error screen
  • Added booking fee note for expense linked fees
  • Added Verified Email Domains for user self-service management of email sending verification
  • Added billing setting for government name/value to show required tax ID's on OwnerRez invoices
  • Show template and trigger on SMS and Airbnb message views
  • Fixed everything but season logic on Airbnb and Vrbo including an extra day
  • Added "any stay during period" option to line item reports
  • Fixed crash with Channel Bridge Import on addresses exactly 65 characters long
  • On HTML editors, allow all attributes on div and span tags
  • Sanitize guests input on WordPress plugin
  • Fixed issue where QuickBooks entered payments were deleted even though "don't push payments" option was enabled
  • Fixed issue where quote form landing page wasn't rendering GA4 codes correctly
  • Fixed issue where expense summary/detail reports weren't including owner attached expenses
  • Added extra space at the bottom of hosted templates for OwnerRez logged in link bar
  • Switched Airbnb ID references to 64-bit longs
  • Added Airbnb Luxe cancellation polices to display
  • When generating statements, use statement date for payment exclusion if statement date is in the future
  • Removed "Period" fields when creating multiple owner statements
  • Fixed wording on PM configuration to refer to future changes as "switch"
  • Showed past date criteria in PM Batch Updater for unmanaging
  • Don't allow manually setting PM lock on management tab of booking if there are future scheduled payments