Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2021 - Update October 18, 2021

Updates

  • Automatically merge new bookings to existing guests if name and contact info match
  • Reworked channel connection screens to separate out connection, changing, and disconnection into separate screens
  • Showed min/max days before arrival as unavailable by rule on calendar
  • Fixed error on refunding kept funds from a sec dep hold
  • Fixed issue with Vrbo property status check errored on a property but should have succeeded
  • Fixed issue where payment receipt email sent for Vrbo API bookings before booking total is updated
  • Clarified help info for Airbnb cancel policies
  • Fixed issue where multiplier starting at higher amounts didn't terminate properly
  • Enhance rate calendar hover card
  • Fixed UTF8 issue on emoji that was split in half when rendering Air listing feed
  • Fixed quote hold feature to block for Airbnb
  • Upgraded TPA unsubscribe notification to new alert template
  • Upgraded old style account, property and quote area pages to new style
  • Changed default RA creation to use BUFIXUP
  • Fixed issue where deleted host fees weren't being excluded from Line Item Pivot report
  • Enhanced and tightened up Property Sharing 
  • Distinguish Saint Martin vs Sint Maarten
  • Clarified can't run trigger text on event type for days from now criteria
  • Put the question mark icon in the Legend link instead of "(?)"
  • Fixed settings layout issues
  • Added filters to new Security Deposit Detail report for amounts and status, and include fully released security deposits
  • Fill in dates when converting blocks to quotes even if they are in the past
  • Validate quotes while creating so past quotes can't be created
  • Added booking grid filter for "Is Channel Connected"
  • Don't show deleted properties in owner applicability
  • Sanitized off situated in settings (floor, situated in type) when the type doesn't support it
  • Fixed merge issue where some related guest items (files, tags etc.) weren't merging to the merged guest
  • Clarified that CB rate push is deprecated
  • Clarified last successful sync on calendar sync
  • Displayed received time on inquiries list
  • Added logged in note on quote if payment methods are not allowed
  • Return error response to Vrbo if channel is disabled
  • Fixed travel insurance purchase crash when RentalGuardian is down