Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Suppressed Email Addresses

Property Sharing

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2021

2020

2019

2021 - Update October 18, 2021

Updates

  • Automatically merge new bookings to existing guests if name and contact info match
  • Reworked channel connection screens to separate out connection, changing, and disconnection into separate screens
  • Showed min/max days before arrival as unavailable by rule on calendar
  • Fixed error on refunding kept funds from a sec dep hold
  • Fixed issue with Vrbo property status check errored on a property but should have succeeded
  • Fixed issue where payment receipt email sent for Vrbo API bookings before booking total is updated
  • Clarified help info for Airbnb cancel policies
  • Fixed issue where multiplier starting at higher amounts didn't terminate properly
  • Enhance rate calendar hover card
  • Fixed UTF8 issue on emoji that was split in half when rendering Air listing feed
  • Fixed quote hold feature to block for Airbnb
  • Upgraded TPA unsubscribe notification to new alert template
  • Upgraded old style account, property and quote area pages to new style
  • Changed default RA creation to use BUFIXUP
  • Fixed issue where deleted host fees weren't being excluded from Line Item Pivot report
  • Enhanced and tightened up Property Sharing 
  • Distinguish Saint Martin vs Sint Maarten
  • Clarified can't run trigger text on event type for days from now criteria
  • Put the question mark icon in the Legend link instead of "(?)"
  • Fixed settings layout issues
  • Added filters to new Security Deposit Detail report for amounts and status, and include fully released security deposits
  • Fill in dates when converting blocks to quotes even if they are in the past
  • Validate quotes while creating so past quotes can't be created
  • Added booking grid filter for "Is Channel Connected"
  • Don't show deleted properties in owner applicability
  • Sanitized off situated in settings (floor, situated in type) when the type doesn't support it
  • Fixed merge issue where some related guest items (files, tags etc.) weren't merging to the merged guest
  • Clarified that CB rate push is deprecated
  • Clarified last successful sync on calendar sync
  • Displayed received time on inquiries list
  • Added logged in note on quote if payment methods are not allowed
  • Return error response to Vrbo if channel is disabled
  • Fixed travel insurance purchase crash when RentalGuardian is down