Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2022 - Update July 29, 2022

Updates 

  • Internal OwnerRez Help Desk Update 
  • Integration with Jervis Systems
  • Akia Guest Booking Automation
  • Clarified Messaging for Airbnb Channel Messages
  • Reactivating Disabled Properties Warning
  • Reports Date Range Picker Upgrade
  • Highlight Nonstandard Check-in and/or Check-out Times
  • Fix Cancellation Fee Dropdown 
  • Optimize Credit Card Processing History Report
  • Retry Airbnb Photo and Room Push
  • Lynnbrook Classic has Gateway Approval But Declines Due to Address Verification System (AVS) Settings
  • OwnerRez Users' Submitted W9 Forms are Missing Valid "Other" Option for Question #4
  • Hosted Website Header Editing Validation
  • Dropdown Menu Displayed Incorrect Wording
  • Deleted the "Includes video" Check Box From Forum Posts
  • Update Airbnb Bed Types
  • Expedia iCal Imports
  • Tighten Up booking.com API and Missing Card Card Message
  • Blank URL Widget Referrer 
  • Message Template Editor Drop Down List Optimized on Mobile
  • Collection Date Displayed on Scheduled Transactions is Off By One Day
  • Skip Updating Expense Dates on Channel Updates to Modified or Cancelled Bookings Locked by Property Management 
  • Hide "Collect Now" on Booking Overview Tab for Airbnb Bookings
  • Insert Security Deposit Release Day Into the Default Renter Agreement
  • Channel Listings That Have Upcoming Reservations Cannot Be Deleted