Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings

Bookings & Quotes

Damage Protection

Data Management

Email Template Library

Guests

Hosted Websites

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Property Sharing

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Taxes

Technical Stuff

Travel Insurance

Verified Email Domains

Widgets

WordPress Plugin

Channel Management

Integrations

OwnerRez API

Payment Processing

Testing

Change Log

2022

2021

2020

2019

Guest Communication - Duve

Duve (formerly known as Wishbox) is an end-to-end guest management system helping hosts digitize their vacation rental business, increase profitability, improve performance, and offer an elevated guest experience. Duve allows hosts to achieve a contactless guest experience, upsell services and personalize their communication with guests, without compromising their personal touch.

You can easily integrate your OwnerRez account with Duve:

  1. In order to begin, you must register at the Duve website and complete the registration.
  2. After completing the Duve registration, you are asked to choose which system you want to integrate. Choose OwnerRez and then click on the green connect button.
  3. You will be asked to sign in to your OwnerRez account and authorize the connection with Duve. If you are already logged in to your OwnerRez account in a different tab, you won’t need to login again - you'll only need to authorize the connection.
  4. After Approving the connection, you will be redirected back to the Duve site.
  5. You're done! You will be able to view your property and reservation information from OwnerRez in Duve, and start using Duve's features to delight your guests.

Upsells can be offered through Duve's app, but if a guest requests one of the upsells you offer, you must manually add the charge to that booking inside OwnerRez and send a payment request. If the guest is from Airbnb, you must use the resolution center to add the upsell charge to the booking.

More information is available on Duve's support site.