Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Verified Email Domains

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Suppressed Email Addresses

Property Sharing

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2022

2021

2020

2019

2021 - Update December 21, 2021

Updates

  • Add support for new Airbnb fee types (pet, short stay)
  • Add support for Air guest fee and pet number
  • Switch channel bridge to new Airbnb transaction API's
  • Release Airbnb Automatic 5-Star Reviews
  • Forums overhaul and modernized layout
  • Allow html on inquiry comments
  • Clarify channel booking merge blocked message when it's blocked by different dates
  • Fix rate calendar to show changeover restriction on same day as departure/arrival
  • Don't show booking window restriction on rate calendar if there's already a booking
  • Fix Legal Agreement preview dropdown container bug
  • Handle 64 bit room ids on Air importer
  • Change trigger criteria of "arrival days from now" to use "now" as of retry date for retried triggers
  • Don't do an FB pixel hit if the name is in the querystring
  • Show date when future time based triggers will be sent
  • Show actual collection date on scheduled secdeps that have run
  • Fix converge void transactions failing because of ssl_card_number being passed
  • Fix batch operations to copy Accommodations and Dining content
  • Treat max days in future as a blocker to hide rates on calendar rate widget
  • Fix booking.com manual payments reminder email to say card on file if there is one
  • Convert smart quotes to simple quotes for QB sync
  • Don't disallow start of now gaps
  • Update QCTAB notes that "this quote doesn't hold dates" if it does hold them
  • Convert "Scheduled payment FAILED" message to new System Alert format
  • Default Group By setting on Statement Views to Property grouping
  • Add 11.3% commission
  • Add global setting to include/exclude $0 bookings to Owner settings tab in PM area
  • Remove duplicate message on Vrbo review sync setting
  • Fix typo on Batch Copy Rates
  • Fix Delete Blocked-Off Time typo
  • Fix incorrect wrapping in season expand when seasons start and end in different years and calculation comes from the prior year
  • Upgrade Ace editor to latest
  • Allow editing bookings at disabled properties
  • Fix Airbnb guest message dedupe
  • Remove total paid line from BUFIXUP form
  • Clarify line item summary report column names
  • Fix property sharing batch mode misspellings
  • Fix Sleeps (max) calculation line wording
  • Require multiplier on pet fees
  • Add SMS A2P Brand Integration
  • Populate prepayment on booking.com merge
  • Convert Portal users to LoginOnly type
  • Fixed Channel Bridge overwriting correct book date with incorrect
  • Make Payment and Refund dates be UTC and change emails to show correct time (for the user's time zone)