Experience the difference of "Elite".

Getting Started

Core Concepts

Overview

Bookings & Quotes

Damage Protection

Data Management

Deposits

Email Template Library

Fields

Guests

Integrations

Listing Site Integration

Messaging

My Account

Payment Processing

Privacy & Security

Properties

Property Management

Quotes

Rates

Renter Agreements

Reporting

Reviews

Rules

Security Deposits

Suppressed Email Addresses

Tags

Taxes

Team Access

Technical Stuff

Travel Insurance

Triggers

Verified Email Domains

Channel Management

Channel Management

API Integrations

Calendar Import/Export

Channel Bridge

Integrations

OwnerRez APIs

Payment Processing

Testing

Websites

Change Log

2024

2023

2022

2021

2020

2019

Staff Reference

2020 - Update August 10, 2020

Updates

  • Redesigned blog page layout, added teaser to blog post
  • Added blog categories
  • Fixed blog sort order when showing in forum latest discussions
  • Upgraded website to FontAwesome v5
  • Changed guest form link URL's to be a shorter format to minimize chance of link breakage on low fidelity communication channels
  • Re-enabled booking.com failed booking payment messaging
  • Showed expired secdep as failed on booking Transactions
  • Removed owner from blocked-off time
  • Added form link and agreement options to template editor
  • Handled centered many links on hosted website headers
  • Added legacy booking id match in one-box search
  • Displayed property Info page in property specific currency
  • Showed cancellation policy in guest visible travel insurance text 
  • Removed "final trip payment" allowance on travel insurance to match current RentalGuardian rules
  • Converted CalendarSync and Inquiry alerts to new alert model
  • Clarified second payment days language in default renter agreement template
  • Handled new Airbnb changes
    • Don't import invalid property types
    • Remove Villa/Loft from duplicate property group categories
  • Disabled channel mappings button when channel is de-authorized
  • Removed season name from min nights validation message if it actually was a spot rate with the min nights rule
  • Trimmed extra prefix/suffix from custom source domains
  • Corrected "Using System Alert" field on communication history email view
  • Removed table borders from default renter agreement style
  • Don't email notifications about auto responder bounces
  • Fixed issue with quotes not correctly preempting/expiring on booking updates unless they had custom cancellation policies

Support Articles