Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Property Sharing

Channel Management

Page-Specific Help

Payment Processing

Testing

Change Log

2021

2020

2019

2020 - Update August 10, 2020

Updates

  • Redesigned blog page layout, added teaser to blog post
  • Added blog categories
  • Fixed blog sort order when showing in forum latest discussions
  • Upgraded website to FontAwesome v5
  • Changed guest form link URL's to be a shorter format to minimize chance of link breakage on low fidelity communication channels
  • Re-enabled booking.com failed booking payment messaging
  • Showed expired secdep as failed on booking Transactions
  • Removed owner from blocked-off time
  • Added form link and agreement options to template editor
  • Handled centered many links on hosted website headers
  • Added legacy booking id match in one-box search
  • Displayed property Info page in property specific currency
  • Showed cancellation policy in guest visible travel insurance text 
  • Removed "final trip payment" allowance on travel insurance to match current RentalGuardian rules
  • Converted CalendarSync and Inquiry alerts to new alert model
  • Clarified second payment days language in default renter agreement template
  • Handled new Airbnb changes
    • Don't import invalid property types
    • Remove Villa/Loft from duplicate property group categories
  • Disabled channel mappings button when channel is de-authorized
  • Removed season name from min nights validation message if it actually was a spot rate with the min nights rule
  • Trimmed extra prefix/suffix from custom source domains
  • Corrected "Using System Alert" field on communication history email view
  • Removed table borders from default renter agreement style
  • Don't email notifications about auto responder bounces
  • Fixed issue with quotes not correctly preempting/expiring on booking updates unless they had custom cancellation policies

Support Articles