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Email Template Library



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Property Management

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Suppressed Email Addresses



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Technical Stuff

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Channel Management

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OwnerRez APIs

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Change Log






Other Integrations - Zapier

This support article is under construction 👷

Please pardon the incompleteness while we work on this. We have made the article visible in the meantime because the content may be useful.

The OwnerRez Zapier public beta integration allows users to connect OwnerRez with thousands of the most popular apps, so now you too can automate your work and have more time for what matters most—no code required.

Many OR users helped beta test our Zapier integration before it became available to the public (we genuinely appreciate all the feedback we received), but now it is available as a public beta.

To use Zapier themselves, users will have to sign up and create a profile. The best part? Zapier's Free Plan allows for 100 free tasks or "zaps" a month!

Active Zaps

Before this integration, the OwnerRez users created hundreds of active zaps! Curious about what Triggers & Actions you can use this with? Take a look below:

No worries if you've never used Zapier or aren't super comfortable with it yet! Zapier moves info between your web apps automatically so that you can focus on your most important work. We have published several Zap Templates to help you get started. Below are some creative Zaps that others found useful and that you can easily utilize:

OR Community Contributions

We've also released the source code for our integration on GitHub and are open to community contributions and ideas. Open-source applications/projects are fantastic because anyone can help make them better! Feel free to put your code skills to the test and share them with the community.💪


How do I get my guest emails to map correctly when I use the OwnerRez Guest Created trigger in my zap?

The email_address field on the Guest object should be an array of values (ie. multiple email addresses, not a single one). So users may have to check email_address[0].address to find the first one. If users scroll down the list of fields that Zapier shows, it should show the email_address[0].address field further down the list. One example of the OwnerRez Guest Created trigger is the Create HubSpot contacts whenever new guests are created in OwnerRez zap.

Can I add Door Codes to the Booking Created trigger?

Door codes are included in the booking data. Look for the door_codes property, which is an array of objects. Each object will have a code and lock_names. Door codes are often created later in the booking process, so if the door codes are not available use the Booking Updated trigger zap instead.

How do I get the guest details from a Booking Created or Booking Updated trigger?

Following the triggers Booking Created or Booking Updated, use a Guest Lookup Action.

Guest Lookup Action

This example uses OpenPhone to complete the two step zap process.

How do I get the property details from a Booking Created or Booking Updated trigger?

Follow through the prompts, and on the "Set up action" select the Property ID from step 1 like this:

Use a Property Lookup Action after the trigger to grab the property details using the `property_id` field from the Booking trigger.

Property Lookup Action

Why isn't my OwnerRez created custom field visible in Zapier?

It might be a delay in Zapier picking up the new field. We recommend that users attempt again in a few days to see if their custom field is visible.
Another option is to try to select the Field Definition by ID instead of name.  

  • Switch the field chooser to "custom".
Zapier Field Definition ID
  • Put in the raw ID of the field definition. To locate the field definition ID, navigate to the field definition in your OwnerRez settings, and find the number in the URL of your browser.

OwnerRez Field Definition ID