Built by owners, for owners.

Getting Started

Core Concepts

Overview

Bookings & Quotes

Properties

Bookings

Quotes

Guests

Rates

Rules

Reviews

My Account

Messaging

Security Deposits

Insurance and Damage Protection

Taxes

Renter Agreements

Payment Processing

Dynamic Pricing Integrations

Widgets

Listing Site Integration

Property Management

Technical Stuff

Hosted Websites

WordPress Plugin

Door Locks

OwnerRez API

Other Integrations

Reporting

Email Template Library

Data Management

QuickBooks Integration

Privacy & Security

Channel Management

Payment Processing

Testing

Change Log

Messaging - Using Smartbnb With OwnerRez

Some people choose to use Smartbnb to handle messaging. Smartbnb can be used in conjunction with OwnerRez, if you set it up correctly.

The only adjustment you'll need to make is with your automated messages. If you choose the "Jumpstart" onboarding option during your Smartbnb account setup, automated messages are enabled. This could cause a duplicate new reservation message if you already have that message configured inside OwnerRez.

Since automated messaging is the main reason someone would use Smartbnb, we suggest configuring your Smartbnb messaging and then disabling your automated messages inside OwnerRez. This way you will not be sending out duplicate messages.